Iāve come to see that sound strategic thinking (once you have clarity of vision) boils down to having insightful, empirically validated answers to three essential questions:
- Where to place our big bets?
- How to protect our flanks?
- How to extend our victories?
Related Quotes
This is the fourth and final element of the logic flow. The question to address is this: is there some competitive response that could undermine or trump the where-to-play and how-to-win choices?
Inevitably, this is guesswork to some degree; you canāt know for sure what a competitor will or wonāt do in the face of your actions. But forming a thoughtful hypothesis is important. It is far better to ask what your competitors will likely do before you proceed than to simply wait and see what happens. Only strategies that provide a sustainable advantageāor a significant lead in developing future advantagesāare worth investing in. You donāt want to design and build a strategy that a competitor can copy in a heartbeat, or one that will prove ineffective against a simple defensive maneuver on a competitorās part.
A strategy that only works if competitors continue to do exactly what they are already doing
is a dangerous strategy indeed.
That, in sum, is the process for choosing between possibilities for where to play and how to win. First, frame a choice. Second, explore possibilities to broaden the set of mutually exclusive possibilities. Third, for each possibility, ask, what would have to be true for this to be a great idea, using the logic flow framework to structure your thinking. Fourth, determine which of the conditions is the least likely to actually hold true. Fifth, design tests against those crucial barriers to choice. Six, conduct tests. Finally, in light of the outcome of the tests and how those outcomes stack up against predetermined standards of proof, select the best strategic choice possibility. This process broadens the possibilities up front and then systematically narrows the field. It leverages different perspectives to enrich the discussion, rather than bogging it down.
In creating strategy, it is often important to take on the viewpoints of others, seeing how the situation looks to a rival or to a customer. Advice to do this is both often given and taken. Yet this advice skips over what is possibly the most useful shift in viewpoint: thinking about your own thinking.
To guide your own thinking in strategy work, you must cultivate three essential skills or habits. First, you must have a variety of tools for fighting your own myopia and for guiding your own attention. Second, you must develop the ability to question your own judgment. If your reasoning cannot withstand a vigorous attack, your strategy cannot be expected to stand in the face of real competition. Third, you must cultivate the habit of making and recording judgments so that you can improve.
Even when we get the big decisions directionally right, weāre not guaranteed to get the results we want.
We donāt think of ordinary moments as decisions. No one taps us on the shoulder as we react to a comment by a coworker to tell us that weāre about to pour gasoline or water onto this flame.