The goal is to become a shaper of culture and builder of people so that the company can be great for decades beyond your own life span. When you’ve found people who are as fanatic about getting the essential details right as you are, when you’ve taught them how to build and lead a system that delivers consistent tactical excellence, when they strive to far surpass what you yourself achieve during your own tenure, then you’ve truly set the foundation for an enduring great company.

Remember that your job is to be a multiplier for your people. If you can remove a barrier, provide a valuable new perspective, or increase their confidence, then you’re enabling them to be more successful.

Even if they have the exact skills that I’m looking for, it’s better not to try to fit a round peg into a square hole. Each of us ought to be working in an environment that we love with the people who share our passions. And if along the way we realize that we’re meant to do something else, let’s celebrate that instead of seeing it as a failure.

IT’S THE PEOPLE: People are the foundation of any company’s success. The primary job of each manager is to help people be more effective in their job and to grow and develop. We have great people who want to do well, are capable of doing great things, and come to work fired up to do them. Great people flourish in an environment that liberates and amplifies that energy. Managers create this environment through support, respect, and trust.

Support means giving people the tools, information, training, and coaching they need to succeed. It means continuous effort to develop people’s skills. Great managers help people excel and grow.

Respect means understanding people’s unique career goals and being sensitive to their life choices. It means helping people achieve these career goals in a way that’s consistent with the needs of the company.

Trust means freeing people to do their jobs and to make decisions. It means knowing people want to do well and believing that they will. - Bill Campbell’s mantra

... the basic method of good businesspeople is intense attention to data and to what works.