... General Magic was making incredible technology but wasnât making a product that would solve real peopleâs problems. But I thought I could.
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Itâs just like how many marketing, sales, and creative teams often donât talk to engineering. Too many numbers. Too black and white. Too many geeks in one room geeking out.
But I wanted to understand the squishy stuff and the geeky stuff. And I liked all of it. I could also translate back and forthâexplain the squish to engineers, translate the 1s and 0s to the creatives. I could synthesize all the pieces and keep the whole company in my head.
While there was much innovation that enabled our work, we had not let the technology overwhelm our real purpose: making a great film.
Lövgren asked the foundry managers whoâd said they had the problem to invest their cash in the prototype. I confess I was a little nonplussed by this approach: âWhat would you have done if you couldnât raise the funding?â I asked when I saw him at a conference we were attending. Lövgren looked at me, rolled his eyes, and said, âThen I would have known it wasnât a big enough problem for them to solve, and Iâd have moved on to another business.â Eventually, the business of making ârobust robotsâ specifically for foundries and other technically challenging environments took off.
But they were wrong. The Soviet Union collapsed, the Pruitt-Igoe project was demolished, and the people who transformed the business world were not the men who employed armies of re-engineering consultants. The people who did transform the business world were those, like Googleâs Sergey Brin and Appleâs Steve Jobs, who adopted a more oblique approach to business transformation. They invented new businesses rather than re-engineer old ones, they adapted and improvised endlessly, and they carried employees and customers along with them on a waver of enthusiasm.
This isnât a gravity problemâitâs not impossible. Itâs just that Daveâs stuck because heâs anchored himself to a solution that canât work.