Based on research from 10,000 founders, 65 percent of start-ups fail as a result of cofounder conflict.â In many cases, this might be fixable with the introduction of a Modern Elder.
Related Quotes
But be carefulâeven if you have a cofounder, there can only be one CEO. And if you pile on the cofounders, youâre asking for trouble. Having two founders works well. Three can work sometimes. Iâve never seen it work with more.
I remember one startup we worked with that had four cofounders. Every decision was made by consensus, which meant every decision took forever. Theyâd never started a company before, so even the most basic questions were endlessly debatedâhiring, product changes, who to take money from, and how to structure the agreement. If they couldnât agree they would hem and haw, trying to be nice, trying to be reasonable, watering down their opinions until the company fell behind the competition, ran out of money, and the board had to swoop in, remove some founders, and change the whole team around.
The Kauffman Foundation study also illustrated that almost 86 percent of companies that succeeded in the long term did not take VC money. Why? Because a companyâs interests may not always align with the interests of its backers.
Launching isnât a onetime, singular event, but a continual process of launch, measure, adjust, repeat. The cofounder of LinkedIn, Reid Hoffman, has said that if you arenât embarrassed by the first version of your product, youâve launched too late. Itâs ridiculous to believe that every company grows out of a founderâs fully formed and unchanging idea, especially since most wildly successful companies achieved their place only by course-correcting, changing entirely, or iterating their way to greatness.
Experimentation creates tension. It carries a risk of failure. Moreover, when such experiments succeed, and companies innovate, people have to integrate change. The potential of failure and the need for change can terrify people. It can feel like the conflicts from their childhood that folks were programmed to avoid.
My Harvard colleague Thomas âTomâ Eisenmann, an entrepreneurship expert, finds that many start-up failures are caused by the skipping of basic homework. For example, Triangulate, an online dating start-up, rushed to launch fully functional offerings that didnât fit any market needs. Eager to launch fast, founders skipped the researchâ customer interviews to probe for unmet needs. Giving short shrift to that crucial preparation, the company paid the price. Tom attributes this common failure, in part, to âthe âfail fastâ mantra,â which overemphasizes action, shortchanging preparation. Moreover, while this might seem self-evident, once youâve done the homework, you must heed what itâs telling you.