As you may have noticed, people with power are typically reluctant to give it up, and often have the means to defend their prerogatives. This is a serious impediment, since there’s no way to build a human-centric organization without flattening the pyramid.

If our organizations are inhuman, it’s because we designed them to be so—whether consciously or not. Every institution is an assemblage of choices about how best to organize human beings in light of some particular goal. The premise of this book is that most of these choices can and must be revisited.

We must be no less radical in rethinking the foundations of human organizations. Like our forebears, we must do our part to emancipate the human spirit. It is here we find a cause worth serving—to build organizations that give every human being the opportunity to thrive.

If your worldview places a premium on human freedom and growth, you’ll regard the inhumanity of bureaucracy as intolerable and feel compelled to act. If, on the other hand, you regard human beings as factors of production, you’ll make excuses for bureaucracy and be content with minor reforms.

Power in the hands of one afraid or unwilling to look in the mirror perpetuates an often silent, always seething violence in the workplace. Worse still, when a leader leads from his or her shadow, the dismembering havoc is perpetuated down the line until the company, the tribe, the community simply assumes this is how life must be.