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Leadership is a quality rather than a job. We are all leaders and followers at different points in our lives. Many aspects of this book should be useful to those looking to grow as leaders as well as managers, and great managers should cultivate leadership not just in themselves but also within their teams.

This is an important distinction because while the role of a manager can be given to someone (or taken away), leadership is not something that can be bestowed. It must be earned. People must want to follow you.