âWhoever tries to place a man or staff an organization to avoid weakness will end up at best with mediocrity. The idea that there are âwell-roundedâ people, people who have only strengths and no weaknesses (whether the term used is the âwhole man,â the âmature personality,â the âwell-adjusted personality,â or the âgeneralistâ) is a prescription for mediocrity if not for incompetence. Strong people always have strong weaknesses too. Where there are peaks, there are valleys. And no one is strong in many areas. Measured against the universe of human knowledge, experience, and abilities, even the greatest genius would have to be rated a total failure.
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Of course, if we were able to watch a great athlete training, or a great writer writing, or a great coder coding, we would see that honing a strength is hard workâit is by no means easy to find that incremental margin of performance when you are already operating at a high levelâand that a strength is not where we are most âfinishedâ but in fact where we are most productively challenged. Yet we are told to resist the temptation to âjustâ play to our strengths, and instead to work constantly on our weaknesses. In common parlance, we are told to avoid ârunning around our backhand.â This betrays, perhaps, a misunderstanding of what a strength actually is. It is not, for each of us, where performance is easiestâit is where performance is most impactful and increasing.
The secret is that effective executives make the strengths of the boss productiveâŚ
But way beyond prudence, making the strength of the boss productive is a key to the subordinateâs own effectiveness. It enables him to focus his own contribution in such a way that it finds receptivity upstairs and will be put to use. It enables him to achieve and accomplish the things he himself believes in.
One does not make the strengths of the boss productive by toadying to him. One does it by starting out with what is right and presenting it in a form which is accessible to the superior.
âWhoever tries to place a man or staff an organization to avoid weakness will end up at best with mediocrity. The idea that there are âwell-roundedâ people, people who have only strengths and no weaknesses (whether the term used is the âwhole man,â the âmature personality,â the âwell-adjusted personality,â or the âgeneralistâ) is a prescription for mediocrity if not for incompetence. Strong people always have strong weaknesses too. Where there are peaks, there are valleys. And no one is strong in many areas. Measured against the universe of human knowledge, experience, and abilities, even the greatest genius would have to be rated a total failure.
How then do effective executives staff for strength without stumbling into the opposite trap of building jobs to suit personality?
By and large they follow four rules:
- They do not start out with the assumption that jobs are created by nature or by God. They know that they have been designed by highly fallible men. And they are therefore forever on guard against the âimpossibleâ job, the job that simply is not for normal human beings⌠The rule is simple: Any job that has defeated two or three men in succession, even though each had performed well in his previous assignments, must be assumed unfit for human beings. It must be redesigned⌠The effective executive therefore first makes sure that the job is well-designed. And if experience tells him otherwise, he does not hunt for genius to do the impossible. He redesigns the job. He knows that the test of organization is not genius. It is its capacity to make common people achieve uncommon performance.
- The second rule for staffing from strength is to make each job demanding and big. It should have challenge to bring out whatever strength a man may have. It should have scope so that any strength that is relevant to the task can produce significant resultsâŚThe young knowledge worker whose job is too small to challenge and test his abilities either leaves or declines rapidly into premature middle-age, soured, cynical, unproductive. Executives everywhere complain that many young men with fire in their bellies turn so soon into burned-out sticks. They have only themselves to blame: They quenched the fire by making the young manâs job too small.
- Effective executives know that they have to start with what a man can do rather than with what a job requires. This, however, means that they do their thinking about people long before the decision on filling a job has to be made, and independently of it⌠For a superior to focus on weakness, as our appraisals require him to do, destroys the integrity of his relationship with his subordinates. The many executives who in effect sabotage the appraisals their policy manuals impose on them follow sound instinct⌠By themselves, character and integrity do not accomplish anything. But their absence faults everything else. Here, therefore, is the one area where weakness is a disqualification by itself rather than a limitation on performance capacity and strength.
- The effective executive knows that to get strength one has to put up with weaknesses⌠The effective executive will therefore ask: âDoes this man have strength in .. major area? And is this strength relevant to the task? If he achieves excellence in this one area, will it make a significant difference?â And if the answer is âyes,â he will go ahead and appoint the man⌠They are above all intolerant of the argument: âI canât spare this man; Iâd be in trouble without him.â They have learned that there are only three explanations for an âindispensable manâ: He is actually incompetent and can only survive if carefully shielded from demands; his strength is misused to bolster a weak superior who cannot stand on his own two feet; or his strength is misused to delay tackling a serious problem if not to conceal its existence.
The secret is that effective executives make the strengths of the boss productiveâŚ
But way beyond prudence, making the strength of the boss productive is a key to the subordinateâs own effectiveness. It enables him to focus his own contribution in such a way that it finds receptivity upstairs and will be put to use. It enables him to achieve and accomplish the things he himself believes in.
One does not make the strengths of the boss productive by toadying to him. One does it by starting out with what is right and presenting it in a form which is accessible to the superior.