Weāre not big on using sports analogies in business books. In sports, the team gets to practice 90% of the time and perform 10%. In business, itās the opposite: Weāre lucky if we get 10% of the time to practice through executive training and development.
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Think about another analogy. Building a great company is similar to writing a great novelāyou need an overall conception (vision), a plot (strategy), and creative ideas to move the plot along. You also must sweat over each sentence, executing the book word-by-word, line-by-line, page-by-page. Hemingway was once asked why heād rewritten the last page of A Farewell to Arms 39 times. He responded simply, āGetting the words right.
Of course, if we were able to watch a great athlete training, or a great writer writing, or a great coder coding, we would see that honing a strength is hard workāit is by no means easy to find that incremental margin of performance when you are already operating at a high levelāand that a strength is not where we are most āfinishedā but in fact where we are most productively challenged. Yet we are told to resist the temptation to ājustā play to our strengths, and instead to work constantly on our weaknesses. In common parlance, we are told to avoid ārunning around our backhand.ā This betrays, perhaps, a misunderstanding of what a strength actually is. It is not, for each of us, where performance is easiestāit is where performance is most impactful and increasing.
A professional sports team is a good metaphor for high talent density because athletes on professional teams:
⢠Demand excellence, counting on the manager to make sure every position is filled by the best person at any given time.
⢠Train to win, expecting to receive candid and continuous feedback about how to up their game from the coach and from one another.
⢠Know effort isnāt enough, recognizing that, if they put in a B performance despite an A for effort, they will be thanked and respectfully swapped out for another player.
On a high-performing team, collaboration and trust work well because all the members are exceptionally skilled both at what they do and at working well with others. For an individual to be deemed excellent she canāt just be amazing at the game; she has to be selfless and put the team before her own ego. She has to know when to pass the ball, how to help her teammates thrive, and recognize that the only way to win is for the team to win together. This is exactly the type of culture we were going for at Netflix. This is when we started saying that at Netflix: WE ARE A TEAM, NOT A FAMILY.
No one has an advantage at everything. Teams, organizations, and even nations have advantages in certain kinds of rivalry under particular conditions. The secret to using advantage is understanding this particularity. You must press where you have advantages and side-step situations in which you do not. You must exploit your rivalsā weaknesses and avoid leading with your own.
Athletes in general possess a relatively enlightened understanding of failureās relationship to success. As Canadian ice hockey superstar Wayne Gretzky famously said, āYou miss one hundred percent of the shots you donāt take.