For the most part, therapy is a matter of telling stories and listening to stories. A therapist needs an acute ear because she has to hear the stories within and behind the stories told and reach so far in her hearing as to grasp the mythic tale, the one that only whispers in the background and yet expresses the essence of the story. Myth describes the basic human experience, the archetypal level, that undergirds the story of events in time. The client tells the stories of her life, but the therapist listens for the rumble of myth deep within the simple stories of life. Adventures of the soul are bigger in scope than the vignettes of ordinary days. They are captured in myths, fairy tales, and legends, not in personal stories, unless you probe these deeply enough to glimpse the myth. So I always look for the greater story within the simple, literal details of daily life. I listen beneath the surface for the great and ancient tale, the story of the soul. To do this kind of listening, it helps to know mythologies and fairy tales and folk stories. If I were establishing my own school of psychotherapy, I’d include classes on mythology and folk tales, the stories of the spiritual traditions, and even novels and short stories, all of which educate the imagination so that a therapist is ready to hear the deep rumblings of primal narratives within the telling of a personal experience. A therapist should be an expert in stories, one who not only listens well but also helps clients tell their stories vividly and meaningfully.

You ask yourself: What is the underlying plot in my client’s story? What is the main emotion? Where is she trying to take me in understanding her? What is her preoccupation? The questions you ask yourself grow darker. How does she unconsciously interfere with the therapy? Is she leaving out important parts of the story? What is her bias? These questions make your listening suitably complex and sophisticated. A good listener is not just someone who hears everything but someone who hears what is not spoken or what has been suppressed or mangled. The therapist is a detective sometimes, knowing that the client, although wanting to be open and honest, won’t tell you the whole story. You don’t let this situation make you cynical. You can still love and admire your client. You simply know that human nature is complicated and the deep stories are slow to emerge. Resistance is not usually intentional but rather an expression of the neurosis.

You remember that you’re not an ordinary person in this relationship. You are the therapist or a friend in a good position to help. It won’t hurt the relationship to wonder about her sincerity or honesty. As a therapist, you can expect a client to be dishonest. That’s material. It’s part of the complex you’re helping with. If your client is perfect, what is there to talk about? Therapy does not require full honesty. It would be better to hear the story with all its protective shields and misdirections than a tale cleaned up for therapeutic use. As a therapist you cannot be naïve. You have to expect shadow, expect to be manipulated. It’s all right. This is a basic human effort to risk telling a story by getting to the real facts slowly, one at a time. You can’t do it perfectly or purely. Only a moralistic therapist would expect unalloyed truth. A soulful therapist does not ask for purity but only a valiant effort to be present.

I would offer them a checklist:

1. Listen closely.

1. Give advice cautiously.

1. Feed back what you hear at a deeper level.

1. Affirm the person.

1. Help deepen the story.

If I am dealing with a particularly shaken person, I keep the boundaries strict and firm, but with most clients I make a point to be present as more than the therapist. I talk a little about, my life. If the client asks about how things are going for me, I tell him. I may bring up an experience of mine that seems apropos. I do all this thoughtfully and minimally, just enough to be present as a person. My purpose is to serve the soul of the person I want to help. I hold back my own needs for a different occasion.