And consider this, too: praise, appreciation, expressions of respect – all

develop human thinking. They unwrap confidence and let it saturate talent and will and buds of ability. You know this. Every time someone mentions a quality they admire in you, you do even better at just about everything for a while. And you feel good. And you think better.

And that’s the point. That good-feeling phenomenon is a good-thinking

phenomenon. So says the chemistry at least. Appreciate someone and, as with attention, the hormones in their brain change. Oxytocin, serotonin and dopamine dash around their cortex; and before they know it, they think better and better. We have noticed this repeatedly in all of our work.

So what’s the problem? Why don’t we do it more? It’s not that difficult. We can just notice what is good and say it. That’s it.

In fact, the next time you are with a human being, anywhere at all, notice

something you respect about them, or like about them, or just think is a plus for that moment, and tell them. Even strangers. Their day will change, and when they start to think about something, they’ll be better at it.

Most important is that feelings are so interwoven with thinking that to allow one and not the other is to diminish both. We can listen to words and we can listen to tears. It is all the same thing. I know that at the moment the world of brain talk is full of the separation of these two systems. But that will pass soon enough, just as almost all efforts at human compartmentalization have. Life is enough, just as almost all efforts at human compartmentalization have. Life is everything all at once. Even space is stuff that hugs us. Life is one lavish act of touching. Thinking and feeling are no exceptions. So we can rejoice.

And when someone is thinking along and starts to cry, let’s just be glad they felt psychologically safe enough with us to do that. And then watch the fresh thinking that follows. And the bright eyes that say so.

The point is that release of feelings should always be a choice. It is not all of the picture, and it does not need to be the sole target of our attention or skill in listening. And feelings are not usually a reliable guide for intelligent decision-making (although they are in practice the root of most people’s decisions).

But release of emotion does help us think better and more fully for ourselves. You can probably remember times when you expressed your feelings with people who listened, who did not silence or interrupt you, or inject their own feelings. Most likely you were able then to think more calmly, and more clearly.

The principle I use to sum up the component of feelings in a thinking environment is not just a quip: crying can make you smarter.

It really can.

Difference is often so deeply threatening we cannot bear to listen to it. Much less embrace it. We cannot bear to imagine that we might be wrong and they might be right and, heaven forbid, at least as good in every way as we are. Or better.

The culprit here is an unavoidable sequence of childhood. When people are brought up to fear difference, especially difference of thought, they are easier to control. And society adores control.

Sometimes this difference is not even substantive. Sometimes it is a shift internally that the listener cannot see, but the thinker can feel. Sometimes it is a new emotional relationship with the thought.

So I have become impressed by those thinker-‘repetition’ moments, now understanding that, yes, it matters what the thinker says, but it matters more what happens for them because they say it.