Let’s start with the first component’s question:

Where is your attention?

That is the groundbreaking question. Change where your attention is, and you change where another person’s mind is.

Attention generates thinking. Think about that. But maybe don’t think too hard about it because it will make you feel a bit sick remembering how absent it was from the things you were probably taught about being with people.

People want to think for themselves more than they want to think as someone else. Offering people ideas, only when they ask us, and only through the language of information and experience, keeps them thinking for themselves. And ironically that language increases the chances that our ideas will penetrate. The language of information and experience is not an interruption. The language of advice is.

To think afresh about an issue by listening with interest to an extreme opposing view feels, therefore, like risking personal annihilation. This assumption of ‘core difference’ is nothing less than the fear of ceasing to be.

Sometimes this difference is not even substantive. Sometimes it is a shift internally that the listener cannot see, but the thinker can feel. Sometimes it is a new emotional relationship with the thought.

So I have become impressed by those thinker-‘repetition’ moments, now understanding that, yes, it matters what the thinker says, but it matters more what happens for them because they say it.

Suggestion #3: Radical Curiosity…

It can be a real joy to lose ourselves in the experience of another person. It can also feel strange at first, if you’re not used to it, and it might take some effort. Curiosity—real, deep curiosity about what others are experiencing—goes a long way in important relationships. It opens up avenues of conversation and knowledge that we never knew were there. It helps others feel understood and appreciated. It’s important even in less significant relationships, where it can set a precedent of caring and increase the strength of new, fragile bonds…

The crucial point is that being curious helps us connect to others, and this connection makes us more engaged with life. Genuine curiosity invites people to share more of themselves with us, and this in turn helps us understand them. This process enlivens everyone involved. The “strangers on a train” experiment points to these cascading benefits, which we’ll discuss much more in Chapter Ten. Even a small interest in another person, a brief word, can create new excitements, new avenues of connection, and new pathways for life to flow.

Like generosity, curiosity is an upward spiral.