The team you construct will magnify your management methods and your message. Who you are and how well you recognize the strengths and weaknesses in your skills will directly affect how effective your team is. In fact, everything about your team is a reflection of you - for better or for worse.
As astonishing number of managers surround themselves with people of similar backgrounds. But Jeff Immelt explains that he looks for team members who can complement, rather than supplement, his strengths and weaknesses.
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Running a team is hard because it ultimately boils down to people, and all of us are multifaceted and complex beings. Just like how there is no one way to go about being a person, there is no one way to go about managing a group of people.
And yet, working together in teams is how the world moves forward. We can create things far grander and more ambitious than anything we could have done alone. This is how battles are won, how innovation moves forward, how organizations succeed. This is how any remarkable achievement happens.
I believe this as deeply as I believe anything: Great managers are made, not born. It doesnât matter who you are. If you care enough to be reading this, then you care enough to be a great manager.
The first part in understanding how you lead is to know your strengthsâthe things youâre talented at and love to do. This is crucial because great management typically comes from playing to your strengths rather than from fixing your weaknesses. There are some useful frameworks for understanding your strengths, like StrengthsFinder 2.0 by Tom Rath or StandOut by Marcus Buckingham. If you want to do a quick version, jot down the first thing that comes to mind when you ask yourself the following questions:
- How would the people who know and like me best (family, significant other, close friends) describe me in three words? MY ANSWER: thoughtful, enthusiastic, driven
- What three qualities do I possess that I am the proudest of? MY ANSWER: curious, reflective, optimistic
- When I look back on something I did that was successful, what personal traits do I give credit to? MY ANSWER: vision, determination, humility
- What are the top three most common pieces of positive feedback that Iâve received from my manager or peers? MY ANSWER: principled, fast learner, long-term thinker.
Like mine, your responses will likely cluster around a few themes. Here, you can see that my strengths are dreaming big, learning quickly, and remaining upbeat. Whatever yours are, remember them and hold them dear. Youâll be relying on them time and time again.
The second part of getting to an honest reckoning with yourself is knowing your weaknesses and triggers. Right beneath your list of strengths, answer the following:
- Whenever my worst inner critic sits on my shoulder, what does she yell at me for? MY ANSWER: getting distracted, worrying too much about what others think, not voicing what I believe
- If a magical fairy were to come and bestow on me three gifts I donât yet have, what would they be? MY ANSWER: bottomless well of confidence, clarity of thought, incredible persuasion
- What are three things that trigger me? (A trigger is a situation that gets me more worked up than it should.) MY ANSWER: sense of injustice, the idea that someone else thinks Iâm incompetent, people with inflated egos
- What are the top three most common pieces of feedback from my manager or peers on how I could be more effective? MY ANSWER: be more direct, take more risks, explain things simply
Again, you may see some themes emerging. The biggest barriers that get in my way are self-doubt, a tendency to complexify, and not being clear and direct enough.
Letâs face it, no one, regardless of how experienced or talented, is equally adept at every aspect of a job. In any case, as Immelt points out, even if you are above average across the board, no leader has the time to concentrate on every aspect of the job, especially in the earliest days of a new position. Think about where your personal involvement will yield the most leverage and where someone else might do an even better job.
As you take over your new leadership assignment and forge your team, you need to be sensitive to how each individual will be motivated. Great leaders tailor their management styles to the recipient rather than approaching the top team from a one-size-fits-all perspective.
Itâs ironic that our strongest performers, our most effective consultants, who most often reach out for help from their colleagues. In the process, the strong get even stronger.