Entropy makes it necessary for leaders to constantly work on maintaining an organizationâs purpose, form, and methods even if there are no changes in strategy or competition.
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The core of strategy work is always the same: discovering the critical factors in a situation and designing a way of coordinating and focusing actions to deal with those factors.
A leaderâs most important responsibility is identifying the biggest challenges to forward progress and devising a coherent approach to overcoming them. In contexts ranging from corporate direction to national security, strategy matters. Yet we have become so accustomed to strategy as exhortation that we hardly blink an eye when a leader spouts slogans and announces high-sounding goals, calling the mixture a âstrategy.
Unless leadership offers a theory of why things havenât worked in the past, or why the challenge is difficult, it is hard to generate good strategy.
Any coherent strategy pushes resources toward some ends and away from others. These are the inevitable consequences of scarcity and change. Yet this channeling of resources away from traditional uses is fraught with pain and difficulty.
Entropy
It is not hard to see entropy at work⌠Despite all the high-level concepts consultants advertise, the bread and butter of every consultantâs business is undoing entropyâcleaning up the debris and weeds that grow in every organizational garden.
To create strategy in any arena requires a great deal of knowledge about the specifics. There is no substitute for on-the-ground experience.