And consider this, too: praise, appreciation, expressions of respect – all

develop human thinking. They unwrap confidence and let it saturate talent and will and buds of ability. You know this. Every time someone mentions a quality they admire in you, you do even better at just about everything for a while. And you feel good. And you think better.

And that’s the point. That good-feeling phenomenon is a good-thinking

phenomenon. So says the chemistry at least. Appreciate someone and, as with attention, the hormones in their brain change. Oxytocin, serotonin and dopamine dash around their cortex; and before they know it, they think better and better. We have noticed this repeatedly in all of our work.

So what’s the problem? Why don’t we do it more? It’s not that difficult. We can just notice what is good and say it. That’s it.

In fact, the next time you are with a human being, anywhere at all, notice

something you respect about them, or like about them, or just think is a plus for that moment, and tell them. Even strangers. Their day will change, and when they start to think about something, they’ll be better at it.

A person who is good at mirroring is quick to experience the emotions of the person in front of them, is quick to reenact in his own body the emotions the other person is holding in hers. A person who is good at mirroring smiles at smiles, yawns at yawns, and frowns at frowns. He unconsciously attunes his breathing patterns, heart rate, speaking speed,

posture, and gestures and even his vocabulary levels.” (Brooks, “How to Know a Person”,

p.146)

“People who are good at mirroring, by contrast, have high emotional granularity and experience the world in rich, supple ways. They can distinguish between similar emotions, such as anger, frustration, pressure, stress, anxiety, angst, and irritation. These people have educated their emotions by reading literature, listening to music, reflecting on their relationships. They are attuned to their body and have become expert at reading it, and so they have a wide emotional repertoire to draw on as life happens.

Brackett has taken his technique to schools and run people through his RULER

curriculum, in when he teaches people a set of emotional skills: how to Recognize,

Understand, Label, Express, and Regulate their emotions. Brackett’s technique is a very powerful way to improve the emotional awareness and emotional regulation of both children and adults. Recently, for example, Brackett and his team developed ways to measure the emotional intelligence of supervisors at various workplaces. They found that employees whose supervisors score low on emotional intelligence say they feel inspired about 25 percent of the time, whereas employees whose supervisors score high on emotional intelligence feel inspired about 75 percent of the time. In other words, people who are good at recognizing and expressing emotions have a huge effect on those around them.

Stage Two: Interpret (Naming the Stakes)...

If you want to understand a situation as clearly as possible, you first need to make sense of what’s at stake for you. Emotion is usually a sign that there is something important going on for you; if there wasn’t, you wouldn’t be feeling anything. An emotion could be related to an important goal in your life, a particular insecurity, or a relationship you cherish. Asking the question, Why am I getting emotional? is a good way to figure out what’s at stake for you. If you see the stakes clearly, you may be able to interpret the situation more skillfully…

The important thing in the interpret stage is to expand our understanding beyond our initial automatic perception. To consider more perspectives, even if those perspectives are uncomfortable. To ask, What might I be overlooking here?

Again, this is a place where some attention to our own emotions can be helpful. When you feel a pulse of fear, a pulse of anger, or a sinking feeling in your stomach, think of it as a signal to inject some healthy curiosity into the situation, to ponder not only the stressor itself, but also your own emotional reality: Why am I feeling this way? Where are these emotions coming from? What is really at stake? What is so challenging for me about this situation?

We specifically asked research assistants who did not have extensive training in psychology to rate the emotions in these videos. Would these untrained observers’ natural human ability to recognize how others are feeling be useful in predicting stability in relationships?

Five years later, we checked back with the couples to see how they were doing. Some were still together, some were not. When we set their relationship status beside our research assistants’ ratings of emotions in their earlier interactions, we found that the ratings predicted with close to 85 percent accuracy which couples had stayed together. This is consistent with many other studies showing that emotions between partners are a critical indicator of whether intimate relationships thrive or fail. The fact that raters with no special knowledge of psychology could accurately predict relationship strength was significant because it showed that most adults have a facility to accurately read emotions. Most of the raters had not yet experienced deep, longer-term relationships, yet when they looked closely, they could sense important, sometimes subtle emotions and behaviors in the couples. Emotions drive relationships, and noticing them matters.