The realities of the executive’s situation both demand effectiveness from him and make effectiveness exceedingly difficult to achieve. Indeed, unless executives work at becoming effective, the realities of their situation will push them into futility.

He is in danger of alienation, to use the fashionable word for boredom, frustration, and silent despair.

Boredom can be a useful tool for a psychoanalyst. It can be a sign that the patient is avoiding a particular subject; that he or she is unable to talk directly about something intimate or embarrassing. Or it can mean that patient and psychoanalyst are stuck; the patient is returning again and again to some desire or grievance that the psychoanalyst is failing to tackle. A boring person might be feeling envious, and might kill a conversation – disrupting it or paralysing it – because he cannot bear to hear a helpful or compelling idea coming from someone else. Or the boring patient may be playing possum – just as there are beasts in the jungle that survive by playing dead, some people, when frightened, simply shut down. It’s also true that psychoanalyst and patient will sometimes unconsciously collude to desiccate the atmosphere between them because they fear things becoming too emotionally disturbed, or too exciting.

The realities of the executive’s situation both demand effectiveness from him and make effectiveness exceedingly difficult to achieve. Indeed, unless executives work at becoming effective, the realities of their situation will push them into futility.

But it is the inside of the organization that is most visible to the executive. It is the inside that has immediacy for him. Its relations and contacts, its problems and challenges, its crosscurrents and gossip reach him and touch him at every point. Unless he makes special efforts to gain direct access to outside reality, he will become increasingly inside-focused. The higher up in the organization he goes, the more will his attention be drawn to problems and challenges of the inside rather than to events on the outside.