7: Making Sense
āMaking sense refers to the practice of interpreting what is happening today, in light of past events, and creating compelling stories that link the two and point to the future. A life story defines us. Consider how we come to feel that we really know someone: We might know them well enough to predict their behavior; but we only really know them when we know their storiesāthe underlying narratives that lend meaning, unity, and purpose to their lives. The same is true for knowing ourselves. As this chapter illustrates, we make sense of baffling changes by infusing events with special meaning and weaving them into coherent stories about who we are becoming.
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Narrative thinking, on the other hand, is necessary for understanding the unique
individual in front of you. Stories capture the unique presence of a personās character and how he or she changes over time. Stories capture how a thousand little influences come together to shape a life, how people struggle and strive, how their lives are knocked about by lucky and unlucky breaks. When someone is telling you their story, you get a much more personal, complicated, and attractive image of the person. You get to experience their experience.
What you do for a living shapes who you become. If you spend most of your day in paradigmatic mode, youāre likely to slip into depersonalized habits of thought; you may begin to regard storytelling as non-rigorous or childish, and if you do that, you will constantly misunderstand people. So when Iām in a conversation with someone now, Iām trying to push against that and get us into narrative mode. Iām no longer content to ask, āWhat do you think about X?ā Instead, I ask, āHow did you come to believe X?ā This is a framing that invites people to tell a story about what events led them to think the way they do. Similarly, I donāt ask people to tell me about their values; I say, āTell me about the
person who shaped your values most.ā That prompts a story. Then there is the habit of taking people back in time: Whereād you grow up? When did you know that you wanted to spend your life this way? Iām not shy about asking people about their childhoods: What did you want to be when you were a kid? What did your parents want you to be? Finally, I try to ask about intentions and goals. When people are talking to you about their intentions, they are implicitly telling you about where they have been and where they hope to go. Recently, for example, my wife and I were sitting around with a brilliant woman who had retired from a job sheād held for many years. We asked her a simple question: How do you hope to spend the years ahead? All sorts of stuff spilled out: How she was coping with losing the identity that her job had given her.
The ability to craft an accurate and coherent life story is yet another vital skill we donāt teach people in school. But coming up with a personal story is centrally important to leading a meaningful life. You canāt know who you are unless you know how to tell your story. You canāt have a stable identity unless you take the inchoate events of your life and
give your life meaning by turning the events into a coherent story. You can know what to do next only if you know what story you are a part of.
But such insights on their own cannot drive a career transition to its culmination. They have to be worked into a compelling story. Why? Because we define who we are by our life stories. And stories about change, by definition, require a ābeforeā and āafter.ā Events are merely occasions for retelling, reworking, and reassembling our experiences. We are literally reinventing the past so that it flows into a future we desire. In Johnās case, the astrologer episode gave him a dramatic moment around which he could construct a story that would explain his actions as he left the bank. Knowing the story gave him motivation and purpose. Our stories are not only for private consumption. They also help others make sense of what may seem like nonsensical actions, such as quitting a prestigious job instead of hanging on for early retirement.
Arranging lifeās events into a coherent story is one of the most subtle yet demanding challenges of career reinvention. To reinvent oneself is to rework oneās story, revising it frequently, trying out different versions on others. Events punctuate continuous experience, giving us some pegs on which to hang our reinvention stories. Some events unfreeze us, help us start moving away from the old; other events focus our energies toward the future, helping the new direction to jell.