29: Capital and Wealth
âI read with interest a Harvard Business School case in which a senior Morgan Stanley executive recounted the companyâs response to the incident. I anticipated at least a mention of Rick Rescorla, the head of security for that company, who ordered evacuation in defiance of the Port Authorityâs advice to occupants to stay put, with the result that only thirteen of Morgan Stanleyâs 3,700 employees in the towers died. They included Rescorla himself, who returned to the South Tower to ensure that no one remained inside the wrecked structure, and who is now buried in the Cornish village where he was born. There was no such mention, but considerable self-congratulation for the contingency planning which enabled trading to resume less than an hour after the first plane hit the North Tower. Such are the priorities of modern financiers.
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Google Ventures, now known as GV, was an investor. They knew our financials and had always been extremely supportive, so I wasnât worried about the number. I was worried about which teams weâd work with, what technology weâd share, what products weâd build. Nest wasnât joining Google for the moneyâwe were joining to accelerate our mission. So it was always mission first, money second.
Together with Google, we went through every single functionâmarketing, PR, HR, sales, every part of the company. We established where we could create synergies and where we couldnât, figured out which managers would be assigned to us, how we would do the hiring, which perks people would get, which salaries they could expect, which teams would be working together closely, and how those relationships would be established.
It took a lot of time. In fact I was starting to get a lot of eye rolls. âReally, Tony? You want to get into the details of this now?â Yes, yes, I do. Itâs important.
And it wasâcritically important and usually overlooked.
Most acquisitions are driven and overseen by bankers, and bankers only make the real money if the deal goes through, so theyâre motivated to move fast and get paid. They donât care about getting every detail of what happens to employees right. They donât really care about cultural fit. Not deeply.
Researchers have identified a cluster of anomalies that corrupt this process and lead to suboptimal allocation decisions. Among the most pernicious âŚ
- DEFEND WHATâS YOURS. Leaders tend to be territorial about the resources they control and are typically reluctant to share money and talent with other units, even when the returns might be higher.
- THE RICH GET RICHER. The biggest units in a multibusiness company tend to get more than their fair share of capital, not because they offer better returns, but because the leaders of these businesses have more political clout.
- GOOD MONEY AFTER BAD. Executives tend to overinvest in struggling businesses in hopes of turning them around. Research shows that in most cases, returns would have been higher if the money had been invested in less troubled units.
- SHARE THE PAIN. When cash is short, executives tend to cut spending across the board rather than protect high-priority areas.
- ITâS WHO YOU KNOW. Senior leaders with strong internal networks typically win more resources than leaders who are less well connected, irrespective of the merits of the particular business case.
- HOME IS WHERE THE HEART IS. Senior executives are less likely to defund or divest a business in which they worked earlier in their career.
- PRETTY IT UP. In competing for funds, business unit leaders have an incentive to inflate the merits of their investment proposals. These distortions are often difficult for corporate-level executives to ferret out.
- MORE OF THE SAME. Funding decisions are often made relative to last yearâs budget. Every business or product line gets pretty much what it got the year before, plus or minus a few percentage points.
SEVENTEEN: Money
âLike many firms, Nvidia allowed employees to purchase stock at a discount to market prices. What set Nvidiaâs program apart was that employees were allowed to purchase stock at a discount to the lowest price at any point in the last two years. These purchases were capped at a certain dollar amount, but as the stock went vertical, the program basically turned into free money, and those who maxed out their contributions each year made the trade of a lifetime. With the windfall extending deep into middle management, some newer employees expressed concerns that the nouveau-riche veterans were entering a state of âsemiretirement.â Executives disputed this characterization. Jeff Fisher, who ran the companyâs gaming side, had been among the first thirty employees. âMany of us are financial volunteers at this point,â he said, âbut we believe in the mission.â
The lure of developing this revolutionary technology offered purpose beyond what money could buy. This was especially true of the old guard, whoâd spent years explaining to baffled peers why they were working for a gaming company and who constantly had to correct the pronunciation of the firmâs name. AI had not been a consideration for these veterans, and they were as surprised to be working on it as anybody. âThere was no way me, or anybody else, could have dreamed at the time that this stuff that science fiction writers might come up with has become a reality,â said Jay Puri, Nvidiaâs head of sales, who started work at the company in 2005. The value of Puriâs shares exceeded $700 million by 2024, but he felt that the interesting work at Nvidia was only beginning. âMaybe Iâm biased, but I think it really is the most important technology company of our time,â he said.
TWENTY: The Most Important Stock on Earth
âManagement professors theorized that a chief executive should ideally have between eight and twelve direct reports. Huang now had fifty-five. He had no right-hand man or woman, no majordomo, no second-in-command. Huang also had no designated successor, and as Nvidia grew, its C-suite actually shrank, meaning that there was no scapegoat for mistakes. Board members spoke of his irreplaceability; it was not an exaggeration to suggest that Huang had personally saved the American economy from recession. The US stock market, over the course of Nvidiaâs rise, had pulled away from markets in Europe and Asia.
PART 5: How It All Worked Out
âIt is not a coincidence that the emphasis on financial metrics in business occurred at the same time as explosive growth in the size and remuneration of the financial sector. There were useful innovations, such as the emergence of venture capital as a means of financing start-up businesses. But the financial sector is primarily rewarded by fees from facilitating
transactions, not for the consequences of these transactions. Corporate executives engaged in a frenzy of dealmaking, buying and selling existing businesses; incentive plans encouraged actions that generated immediate revenues or cost savings, mostly with unmeasured consequences for the business in the long run. The result was the destruction of many of the great businesses which an earlier generation of less well-rewarded managers had created.