Many difficulties in relationships stem from old habits. We develop automatic, reflexive behaviors over the course of our lives that become so intimately woven into our days that we don’t even see them. In some cases, we become used to avoiding certain feelings and turning away, while in other cases we might be so overcome by emotion that we act on our feelings before we realize it.

Abigail and Lucia were both responding to an incredible stressor in ways that were natural for them. We all do this. Our habitual responses—patterns of both thinking and behaving—that arise when stressful events occur are what psychologists call coping styles. Our coping styles affect the way we deal with every challenge that comes our way, from a minor disagreement to major catastrophe, and a key part of every coping style is how we use our relationships. Do we seek help? Do we accept help? Do we turn inward and face challenges in silence? Whatever coping style we use has an impact on those around us.

Stage Four: Engage (Implementing With Care)

Here is where Emmy Werner’s research, our own Harvard Study research, and many other pieces of research from across cultures and populations converge to show that a critical link between childhood experience and positive adult social connections is our ability to process

emotions.

It is from our relationships as children—especially our relationships with our family—that we first learn what to expect from others. This is when we begin to develop the emotional habits, so to speak, that will be with us for the rest of our lives. These habits often define the way we connect to others and our ability to engage others in mutually supportive ways.

A crucial point here is that our ability to process emotions is malleable. In fact, managing emotions is one of the things we actually get better at as we grow old. And there is strong evidence that we don’t have to wait until late in our lives for this to happen. With the right guidance and some practice, we can learn to be better at managing our feelings at any age.

Our brains, tuned for novelty and danger, catch fire when stimulated by the wonders of new technology and the stresses of the workplace. Compared to those two things, the subtle currents of our positive relationships, so important to our well-being, are likely to be overshadowed. If our relationships—both at work and at home—are going to thrive in this new work environment, we have to elevate and care for them. We are the only ones who can. If we don’t, and if the Harvard Study still exists in eighty years, then when today’s youngest generation reaches their 80s and the interviewers ask if there was anything they regret about their lives, they might look back, as some of our First Generation participants did in their comments quoted earlier in this chapter, and realize that something crucial has been lost.