When the other person is done answering that first question, my friend still doesnât offer his own thoughts right away. He first asks a follow up: âWhat else did I miss?â
This approach to interpersonal communication is an example of a reference-shifting safeguard. Asking the two questions, and listening to the answers people gave him, forces him to see things through other peopleâs eyes. Taking the time to do that protects him against a tendency that he identified as a weakness.