As for former CFOs, analysis shows that, although they often get off to a very strong start, their performance tends to lag beginning in their third year. For the full course of their tenure, they accounted for the smallest share of top performers, at just 8 percent. They also accounted for the highest percentage of bottom-quintile performers. In examining their performance according to measures in addition to TSR, including revenue growth, return on invested capital, and profitability, we found that their strong early performance is largely due to their experience with finding efficiencies. This often leads them to continue to focus heavily on driving growth in profitability by taking cost out of the business and shoring up the company’s balance sheet. The market generally rewards them in the first two to three years for those achievements. But over time, the emphasis on holding down costs versus driving revenue growth through product, marketing, and sales innovation, and revenue performance, which few CFOs have experience in, impedes growth.

The study analyzed the fortunes of nearly four hundred CEOs appointed to the helm of S&P 500 companies within the decade of 2004 to 2014. A set of the fifteen most effective early moves was identified. And out of those, the highest performers relied most on these five: operational improvements, launching new products, improving customer relationships, increasing employee engagement, and culture change.

High performers invest in growth vigorously. First, they fund growth by investing more in acquiring, upgrading, and maintaining their physical assets, such as property, plants, buildings, and technology. Their capital expenditure (CapEx) relative to sales rises considerably higher, from 12 percent in year one to 17 percent in year five. The low performers, but contrast, cut their CapEx spend from 9 percent to 6 percent in the corresponding period, attempting to save their way to prosperity. The high performers also invest more in innovation by driving up their R&D spend by 40 percent, from 10 percent to 14 percent by year five; the low performers’ R&D spend remains flat. Finally, after doing fewer M&A activities in their first three years, the high performers do more in year four, averaging roughly one acquisition annually from then on. The low performers engage in more M&A in the first three years, but it tails off, and the high performers overtake them in activity in year four.

Much less focus, however, has been put on the problem of more gradual deterioration, or stagnation, of performance. Our Life Cycle research reveals that this is a particularly common development beginning approximately after the first five years of a CEO’s tenure. Company performance was lower on many fronts in years six to ten for two out of three CEOs than in their first five years. The rate of revenue increase slowed in these later years. Both EBITDA and ROIC slackened relative to earlier years, companies often became less efficient, and growth in operating income stalled.

That was the result of Cote’s marathoner “go slow to go fast” moves coming to fruition. Rather than flashy, highly risky, and dramatic moves, he’d made rigorously calibrated incremental improvements in business operations. These were combined with a steady stream of divestments and moderate acquisitions. Indeed, he is a standout example of someone who has mastered programmatic M&A, the systematic, highly strategic, and well-paced acquisition of relatively small companies compared the the size of the acquiring firm.