...the authors showed that trust in top management led to psychological safety, which in turn promoted work engagement.
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We now know that psychological safety emerges as a property of a group, and that groups in organizations tend to have very interpersonal climates. Even in a company with a strong corporate culture, you will find pockets of both high and low psychological safety.
In contrast, psychological safety is about candor and willingness to engage in productive conflict so as to learn from different points of view.
Their work shows that psychological safety makes it easier for people to speak up about problems and to alter and improve work processes rather than engaging in the counterproductive workarounds.
...a study in a Midwestern insurance company found that psychological safety predicted worker engagement. In turn, psychological safety was fostered by supportive relationships with coworkers.
In sum, leaders who are approachable and accessible, acknowledge their fallibility, and proactively invite input from others can do much to establish and enhance psychological safety in their organizations. Powerful tools, indeed.