Without disagreement, you might not fully understand the problem. Without unified commitment, youâll almost certainly fail to execute. True greatness requires a series of good decisions, supremely well executed, that accumulate one upon another over a long period of time.
Related Quotes
Iâd like to close this chapter with an essential caveat about persistence from Built to Last. Of all the paragraphs Iâve authored or co-authored in thirty years, this is one of the most essential for entrepreneurs and leaders of early-stage ventures, reproduced here as a reminder to keep firmly in mind as you build your company:
The builders of visionary companies were highly persistent, living to the motto: Never, never, never give up. But what to persist with? The company. Be prepared to kill, revise, or evolve an idea . . . but never give up on the company. If you equate the success of your company with the success of a specific ideaâas many businesspeople doâthen youâre more likely to give up on the company if that idea fails; and if that idea happens to succeed, youâre more likely to have an emotional love affair with that idea and stick with it too long, when the company should be moving vigorously on to other things. But if you see the ultimate creation as the company, not the execution of a specific idea . . . then you can persist beyond any specific ideaâgood or badâ and move toward becoming an enduring great institution.
But thereâs also a hopeful story to tell. Companies can sustain greatness for decades, even if only a few do so. What this means is that you never get to the âendâ of The Map. Youâre never done with the journey. Youâre never done with the need for disciplined people who engage in disciplined thought and take disciplined action. Youâre never done renewing the company so that it might be built to last. Youâre never done preparing for bad luck and capitalizing on good luck, getting a higher return on luck than others. Greatness is an inherently dynamic process, not an end point.
The Map doesnât guarantee a great outcome. But those who adhere to its principlesâand who do so with joyful intensityâhave much better odds of building a great company that can endure than those who donât. Along the way, perhaps as more of a by-product than a goal, they just might find the daily happiness that comes from doing meaningful work with people they truly like and deeply respect. And itâs hard to have a better life than that.
The best leaders realize that their people are wise, that they do not need to be coerced into alignment through yearly goal setting. These leaders strive instead to bring to life for their people the meaning and purpose of their work, the missions and contributions and methods that truly matter. These leaders know that in a team infused with such meaning, each person will be smart enough and driven enough to set goals voluntarily that manifest that meaning. It is shared meaning that creates alignment, and this alignment is emergent, not coerced. Whereas cascaded goals are a control mechanism, cascaded meaning is a release mechanism.
If the greatest rewards are given for behavior contrary to that which the new course of action requires, then everyone will conclude that this contrary behavior is what the people at the top really want and are going to reward.
Not everyone can do what Vail did and build the execution of his decisions into the decision itself. But everyone can think what action commitments a specific decision requires, what work assignments follow from it, and what people are available to carry it out.
If the greatest rewards are given for behavior contrary to that which the new course of action requires, then everyone will conclude that this contrary behavior is what the people at the top really want and are going to reward.
Not everyone can do what Vail did and build the execution of his decisions into the decision itself. But everyone can think what action commitments a specific decision requires, what work assignments follow from it, and what people are available to carry it out.