I gleaned from Bill the idea that a company should start not so much with a business plan, but almost with a Declaration of Independence that begins with a statement of values: We hold these truths to be self-evident. Values come first, and all else follows —in business, in career, in life.

To be a company that gives unlimited opportunity to women.

…

To enhance and disseminate knowledge that improves human kind.

An organizational mission statement—one that truly reflects the deep shared vision and values of everyone within that organization—creates a great unity and tremendous commitment. It creates in people’s hearts and minds a frame of reference, a set of criteria or guidelines, by which they will govern themselves. They don’t need someone else directing, controlling, criticizing, or taking cheap shots. They have bought into the changeless core of what the organization is about.

I believe it is appropriate – indeed necessary – to view the business organisation in the same way. The proper goal of corporate activity is the flourishing of the multiple stakeholders of the corporation: employees, investors, suppliers and customers, the communities in which it operates and the corporation itself. For the corporation to flourish, it must contribute to the flourishing of the society in which it operates. And ‘the doctrine of the mean’ is as relevant to the business organisation as it is to the individual. The directors and executives of a flourishing company operate within a mediating hierarchy, which meets the needs of all its stakeholders, gives them an opportunity for voice and protects the business from the adverse consequences of stakeholder exit.

He was searching for a way to meld them together. He emerged from the fog clear in his mind to define the core purpose of the company in terms of ideals he learned studying Plato and other philosophers. He rejected conventional business school dogma that the purpose of a company is to maximize shareholder wealth, replacing it with the purpose to provide a place for people to flourish and to enhance the community. To be clear, the company would also seek to grow profits and generate robust cash flow, but mainly as a necessary means to fuel the core purpose.