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John Gardner, former secretary of health, education, and welfare and founder of Common Cause, told us a fascinating study on heroism he was involved with. The study asked the question: what motivates people to heroic behavior? The overwhelming answer was not glory, or country, or patriotism, or anything like that. It was primarily a person’s belief that comrades were depending on him, and he couldn’t let them down.

If you can create an atmosphere where people are dependent on each other— where people think, “I can’t let these people down”—you’ll get extraordinary performance.