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The magic of managerial words, deftly deployed, turned the ill, the walking wounded, the lunatics and others into ā€˜convalescents’ - who by the WNLA’s own admission left the hospital coaches in worse conditions than they had entered them. It was precisely part of this same unspoken 40-year-long tussle between the cash-starved, revenue-seeking Railway Administration on the one hand, and the profit-driven, cost-pairing initiatives of the Chamber of Mines on the other, that eventually led to the partial abandonment of the WNLA’s already minimal so-called Red Cross service.