Perhaps most significant for my future role as a Modern Elder at Airbnb was the fact he did his best to intern publicly and mentor privately.
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But back in 2013, when I first met Chip, Airbnb was still just getting started. Though we had nearly four million guests staying in homes around the world, most people saw us as strictly a technology company. But Joe, Nate, and I knew we had more to offer. We knew that we werenât just in the business of home sharing. We envisioned a community that helped people with not only where you stay, but what you doâand whom you do it with âwhile youâre there. In other words, a complete end-to-end trip. What we were actually selling was hospitality.
And from how heâs translated Maslowâs hierarchy of needs into a hierarchy of hospitality, to his deep understanding of Joseph Campbellâs revolutionary approach to storytelling, I knew his knowledge would be invaluable.
He affirmed that we all have a story to share and something to learn from one another. That if we take time to connect, we can learn anywhere and from anyone.
I was learning the less there is of me, the more room there is for the person I was mentoring.
Whether it was the pace of growth of a âunicorn,â cultural trends of millennials, or how to size up the needs of Silicon Valley investors, Brian taught me as much as I taught him.