This research from Adam Grant, Francesca Gino, and David Hofmann suggests that introverts can make better bossesâand that extroverted leaders, who sometimes speak first and think later, can actually lose the respect of their team, leading to poorer results. However, any leaders who listen carefully and are receptive to smart and useful suggestions from their team, whether theyâre introverted or extroverted, can build the trust required to earn cooperation.
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The effects of humble leadership tend to cascade down to the rest of the organization, turning leaders into genuine role models. These effects have been demonstrated in recent studies by Brad Owens from the Marriott School of Business at Brigham Young University and David Hekman from the Leeds School of Business at the University of Colorado. When leaders behave humbly, employees emulate this behavior and display more modesty, admit mistakes, share credit with others, and are more receptive to othersâ ideas and feedback. Using data from 607 individuals grouped into 161 teams (both in research labs and in real work environments), the authors demonstrated a social-contagion effect for humble leadership, which enhanced selfless and collaborative behaviors in their followers and, in turn, in team performance.
More precisely, traits such as confidence, narcissism, psychopathy, and charisma advance individualsâ careers without improving the success of the groups they lead. Clearly, we would be better off if we sifted out individuals with such traits, as opposed to rewarding them. The success of teams and organizations is more important than an individualâs personal success, especially when individual victory harms the rest of the group.
As a leader, if you donât do the work, the people around you are going to know, and youâll lose their respect fast. You have to be attentive. You often have to sit through meetings that, if given the choice, you might choose not to sit through. You have to listen to other peopleâs problems and help find solutions. Itâs all part of the job.
Letâs face it, no one, regardless of how experienced or talented, is equally adept at every aspect of a job. In any case, as Immelt points out, even if you are above average across the board, no leader has the time to concentrate on every aspect of the job, especially in the earliest days of a new position. Think about where your personal involvement will yield the most leverage and where someone else might do an even better job.
Bosses also want good advice, not yes-men or -women who offer insincere flattery, nor downers who only play the role of devilâs advocate. All intelligent bosses instinctively separate the people they manage into three distinct categories: the sycophants, the contrarians, and the small percentage who are the balanced players. You want to be seen as one in the third group.
Finally, since your boss cares as much about his or her career as you do about yours, what managers really want is for you to make them look smart and successful. âUnderstand that itâs your job to polish the bossâs reputation,â DâAlessandro states unequivocally. âDo not make yourself look good at the bossâs expense.