In Japanese, shinise is the word for a long-lasting company. Interestingly, about 90 percent of all businesses worldwide that are more than 100 years old are Japanese. They all have fewer than 300 employees, and the ones that still exist never grow quickly or without great reason.
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You should be able to articulate your companyâs purpose succinctly, in one or two sentences. This is called a âStatement of Purpose.â A statement of purpose should quickly and clearly convey why your company exists, how it fills basic human needs and impacts the world.
A good purpose statement is broad, fundamental, inspirational, and enduring. It should serve to guide your organization for at least 100 years. It should serve to guide your organization for at least 100 years.
But thereâs also a hopeful story to tell. Companies can sustain greatness for decades, even if only a few do so. What this means is that you never get to the âendâ of The Map. Youâre never done with the journey. Youâre never done with the need for disciplined people who engage in disciplined thought and take disciplined action. Youâre never done renewing the company so that it might be built to last. Youâre never done preparing for bad luck and capitalizing on good luck, getting a higher return on luck than others. Greatness is an inherently dynamic process, not an end point.
The Map doesnât guarantee a great outcome. But those who adhere to its principlesâand who do so with joyful intensityâhave much better odds of building a great company that can endure than those who donât. Along the way, perhaps as more of a by-product than a goal, they just might find the daily happiness that comes from doing meaningful work with people they truly like and deeply respect. And itâs hard to have a better life than that.
If youâre a company of one, your mind-set is to build your business around your life, not the other way around. For me, being a company of one means not having to bother with infinite growth, since that was never the purpose of my working. Instead, I just focus on maximizing work in a way that works for me, which can sometimes mean doing less.
Thereâs a hotel nestled in the picturesque countryside of Japanâs Yamanashi prefecture, the Nishiyama Onsen Keiunkan, which is the oldest continuously run hotel in the world. It has been in existence for about 1,300 years (it opened its doors in AD 705) and managed by fifty-two generations of the same family.
Empires have risen and fallen around Onsen Keiunkan, great wars have ravaged it, and massive economic booms and busts have come and gone. Still, the hotel has endured and remained profitable enough to stay open for business. The hotel has thirty-five rooms and access to six natural hot spring baths, which are open 24/7 to better serve their guests. The water of the baths is pure, alkaline, and neither artificially heated nor treated. The hotel serves simple, seasonal food, locally sourced from the surrounding mountains and rivers. Besides the baths, there are no other attractions in the nearby area, and thereâs definitely no wi-fi or ride-sharing. Still, itâs been a popular destination for far longer than any of us (or our great-grandparents) have been alive. Guests have included emperors, politicians, samurai, and military commanders.
The hotelâs focus, since the beginning, has been on customer service, not on growth or expansion. Itâs stayed small because the top priority has always been making guests comfortable.
In 1987, 28.8 percent of US employees worked in companies with more than five thousand employees. Thirty years later, the percentage was 33.8. Today, the number of employees working in companies with more than ten thousand employees exceeds the number who work in businesses with fifty or fewer employees.