Habit #1: Challenge Unexamined Assumptions
Letâs go back to Kuhnâs classic study of scientific innovation. Having reviewed decades of scientific progress, he concluded that:
Individuals who break through by inventing a new paradigm are almost always either very young ⌠or very new to the field whose paradigm they change. These are [individuals] who, being little committed by prior practice to the traditional rules of normal science, are particularly likely to see that those rules no longer define a playable game and conceive another set that can replace them.
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In a recent article called âAre Ideas Getting Harder to Find?,â economists from Stanford and LSE analysed this phenomenon quantitatively. Across a range of industries, across firms, and in the aggregate economic data they found the same thing: progress becomes harder and harder. Based on their numbers, in order to double our overall level of technological advancement, we need to put in, conservatively, four times as much research effort as we did for the previous doubling. To illustrate, suppose (simplistically) that initially it took 10 person-years of âresearchâ to double the worldâs level of technological advancement: to move from knowing only how to make a stone axe to knowing how to make both an axe and a spear. In order to get the next doubling of technological progress, it would take 40 person-years of research. The next doubling would take 160 person-years, then 640 person-years, then 2,560 person-years, and so on.
A team led by Professor Dan Schwartz evaluated two groups. One started with three ideas in parallel, then subsequently had two more ideas on the way to their final idea. The second team started with one idea and then iterated four more times. Each team generated five rounds of ideas, but the parallel team did much betterâgenerating more ideas and clearly better final solutions. The serial teamâwho started with just one ideaâtended to keep refining the same idea over and over, never really innovating. The conclusion is that if your mind starts with multiple ideas in parallel, it is not prematurely committed to one path and stays more open and able to receive and conceive more novel innovations. Designers have known this all alongâyou donât want to start with just one idea, or youâre likely to get stuck with it. Try not to think of your Odyssey Plans as âPlan A, Plan B, and Plan Cââwhere A is the really good plan and B is the okay plan and C is the plan that you really hope you donât get stuck with but that you would accept as tolerable if absolutely necessary. Every Odyssey Plan is a Plan A, because itâs really you and itâs really possible.
Disruptive technologies, Christensen had observed, often grew out of hobbyist communities. They were developed using âbootlegged resourcesâ in which âoff-the-shelf componentsâ were redeployed for something other than their intended purpose. They started out wonky but rapidly improved along attributes of performance that established players ignored.
But even once you had absorbed this lesson, it wasnât easy to implement. Pursuing niche markets cost profits, making investors question your sanity. This, too, Christensen had foretold: âOne of the reasons managers at established firms find it difficult to serve emerging markets is that their investors and customers tell them not to.â
That was the real secret of The Innovatorâs Dilemma, which readers often missed. It was not a book about how to succeed; it was a book about how not to fail. Christensenâs book wasnât a how-to for start-ups but a counterinsurgency manual for senior managers at stagnating firms. Thirteen years in, Huang felt that Nvidia was at risk of becoming such a firm, and it was as much paranoia as optimism that led him to pursue the mad-science market.
We could spend weeks, months, even years laboring with the Personality Ethic trying to change our attitudes and behaviors and not even begin to approach the phenomenon of change that occurs spontaneously when we see things differently. It becomes obvious that if we want to make relatively minor changes in our lives, we can perhaps appropriately focus on our attitudes and behaviors. But if we want to make significant, quantum change, we need to work on our basic paradigms. In the words of Thoreau, âFor every thousand hacking at the leaves of evil, there is one striking at the root.â We can only achieve quantum improvements in our lives as we quit hacking at the leaves of attitude and behavior and get
to work on the root, the paradigms from which our attitudes and behaviors flow.
Habit 4: Think Win/Win - Principles of Interpersonal Leadership
âAs with many, many problems between people in business, family, and other relationships, the problem in this company was the result of a flawed paradigm. The president was trying to get the fruits of cooperation from a paradigm of competition. And when it didnât work, he wanted a technique, a program, a quick fix antidote to make his people cooperate. But you canât change the fruit without changing the root. Working on the attitudes and behaviors would have been hacking at the leaves. So we focused instead on producing personal and organizational excellence in an entirely different way by developing information and reward systems which reinforced the value of cooperation.