Before I learned to create a little distance between what I felt and what I needed to express at work, I let too many of my worries and fears leak into my voice and into my daily interactions. Your team amplifies your mood, so when I was frustrated, those feelings rocketed around the office and came back tenfold. The more upset I got with our lack of progress, the more those frustrations infected the rest of the team. So I had to learn to modulate myself. To crank my personal style down a couple of notches to establish an effective management style.

I’d found myself. Once I’d shaved my head people would look at me, so I had to be confident, to let go of my shyness, and a bold new me emerged. Every time I went to the barbers they whined and complained. They were from a different era: ‘C’mon, baby, you mus’ leave a lickle ’fro fe de man dem’ – they figured I wouldn’t catch a boyfriend with such short hair – so eventually I bought a pair of clippers and learnt how to do it myself, backwards in a hand mirror, and I haven’t needed a barber since.

After my crisis, everyone became more supportive and realised I was vulnerable. I learnt how to cope better by expressing myself when I felt too much pressure instead of pretending I was invincible. For me, it was the beginning of the realisation that I don’t have to sound like Aretha or anyone else. I just have to sound like me.

Back then, a shaven-headed black girl was seen as quite radical and made some people uncomfortable, but I also realised the thing I’d been trying to run away from was what people liked about me the most – that I was uncompromising with my look. If you try to conform, I concluded, you’re taking away your own power, putting your best asset away in a box, so instead I decided to accentuate and love my differences.

You’ve got to remember that what you’re doing is spiritual and soulful – not that it’s religious, as such, but the connection between you and the audience is circular. You send out the energy and they give it back to you. It’s like your performance wakes them up and gives them permission to lose their minds for a couple of hours, and they don’t have to worry about anything else. People walk into a room with their nice clothes on, and they want to go a bit crazy but don’t want to embarrass themselves. You’ve got to give them permission to freak out, and wake up the demon inside. Once you transmit that wild vibe into the audience, they lose it and don’t care. I can feel the energy before I run onstage – sometimes the crowd feels like a giant keg of gunpowder and I am the match.