If you take nothing else away from today,” he told us, “remember this: managing is caring.

Even if they have the exact skills that I’m looking for, it’s better not to try to fit a round peg into a square hole. Each of us ought to be working in an environment that we love with the people who share our passions. And if along the way we realize that we’re meant to do something else, let’s celebrate that instead of seeing it as a failure.

Change is hard, but trust your instincts. Would you hire this person again if the role were open? If the answer is no, make the move.

Make sure your leaders know to quickly escalate to you whenever two goals come into conflict or when the priorities aren’t clear.

If you say something is important to you and you’d like the rest of your team to care about it, be the first person to live that value. Otherwise, don’t be surprised when nobody else does either.