If they use words like “might” or “could,” though, it signals more uncertainty. They think it could rain, but they’re not really sure.
Words like “might” or “could” are called hedges. They’re used to express ambiguity, caution, or indecisiveness. The same goes for words like “guess,” “speculate,” and “assume.
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We hedge all the time. We note that we think something will work, that a solution could be effective, or that an alternate approach might work better. We suggest that something seems like a good course of action or that, in our opinion, something else is worth trying.
But without our realizing it, hedging can undermine our impact, because while we’re sharing our thoughts or recommendations, by hedging, we’re simultaneously undercutting them. We’re suggesting that we’re not sure those thoughts and recommendations are worth pursuing.
That doesn’t mean we should never hedge, but it certainly means that we should use hedges more deliberately.
Sometimes we hedge on purpose. We want to signal uncertainty, that we’re not sure, or that
an outcome is unclear. And if that’s the goal, hedging can be great. But often we hedge without even realizing it. We’re so used to qualifying statements that we toss in a hedge just because. And that’s a mistake.
Indeed, research finds that hesitations are even more detrimental than hedges. They make people seem less powerful and authoritative and less effective at getting across whatever they are trying to communicate.
Said another way, present tense suggests that speakers don’t just have an opinion, they are relatively certain about it.
Words do more than just convey facts and opinions. They signal how confident communicators are in the facts and opinions they are expressing. Consequently, words influence how we’re perceived and the impact of what we say. Want to be perceived more positively? Increase your impact?
- Ditch the hedges. When the goal is to convey confidence, avoid words and phrases like “may,” “could,” and “in my opinion,” which suggest that things, and the people saying them, are uncertain
- Use definites. Rather than hedging, use definites instead. Words like “definitely,” “clearly,” and “obviously,” which suggest whatever was said isn’t just an opinion, it’s an irrefutable truth.
- Don’t hesitate. Ums and uhs are natural parts of speech, but too many of them can undermine people’s confidence in us and our message. So cut the fillers. To decrease hesitations, plan what to say in advance or pause to collect your thoughts when needed.
- Turn pasts into presents. Using the present tense can communicate confidence and increase persuasion. So to signal certainty, rather than using past tense (e.g., “I loved that book”), use present tense (e.g., “I love that book”) instead.
- Know when to express doubt. While seeming to be certain is often beneficial, if we want to show we’re open minded, receptive to opposing viewpoints, or aware of nuances, expressing doubt can help.
By harnessing the language of confidence, we can signal our expertise, showcase our
openness to opposing viewpoints, and encourage others to go along with what we’re suggesting.