You’ll drive everyone in the organization crazy if you implement all of these habits at one time. The key is focusing on one or two each quarter, giving everyone roughly 24 to 36 months to install these simple, yet powerful, routines. Then it’s a process of continually refreshing them as the company scales up.

Every quarter, they ask themselves: What is the single most important thing going on in the business in the next 90 days that we want everyone to be aligned on?

Within each theme, the company lists smaller “Rocks” (column 5 of the OPSP) that need to be addressed in order to achieve the company’s big goal for the next 13 weeks, helping to focus everyone on execution. Though employees do not discuss the themes during daily huddles, which are focused on daily operations, they devote 30 minutes at weekly meetings to addressing progress toward the Quarterly Theme.

If you’re growing 20% to 100% a year, view each quarter as if it were a year. That means possibly adjusting your strategy every 90 days.

The point is to have someone pay attention to the accounts payable people!

Also specify a due date (May 31, for example) on the invoice rather than include the standard “due in 30 days.