When hiring, bear in mind that past performance is the best indicator of future performance.

Finding employees’ strengths and focusing workers on those assets is the most powerful people-management tool we can suggest. And it goes hand in hand with dehassling a person’s job.

For an excellent overview, read Geoff Smart and Randy Street’s book Who: The A Method for Hiring; to learn the details of the process, read Bradford D. Smart’s book Topgrading: The Proven Hiring and Promoting Method That Turbocharges Company Performance.

For more on how to use content to drive revenue, read Joe Pulizzi’s highly insightful Epic Content Marketing: How to Tell a Different Story, Break through the Clutter, and Win More Customers by Marketing Less.

We also offer a SaaS called Better Book Club that helps you get employees reading books and applying what they learn to improve your organization.