The current state of higher education institutions today reminds me of the integrated steel mills that suffered a major disruption at the hands of minimills, particularly when I think of large research universities. Clayton Christensen has, of course, been talking about this issue for some time and published his ideas in the book Disrupting Class.
Related Quotes
Hal Leavitt, who is an old hand at getting points across to students, was temporarily frustrated in trying to describe the devastating effect of socialization on creativity. Then he just let loose:
The reason Iâm having trouble describing it is that it is such a pervasive problem that you canât stay to someone, âDonât be socialized.â We are just socialized as hell.
All of us go through the same environment. And all of us may learn the same skills. But there is some kind of distribution curve and way out there you can find somebody who says âI got my Ph.D. in physics, but I still think itâs horse shit!â (Laughter) And themâs the good guys!
After receiving my Ph.D. in 1974, I left Utah with a nice little list of innovations under my belt, but I was keenly aware that Iâd only done all this in the service of a larger mutual goal. Like my classmates, the work Iâd championed had taken hold largely because of the protective, eclectic, intensely challenging environment Iâd been in. The leaders of my department understood that to create a fertile laboratory, they had to assemble different kinds of thinkers and then encourage their autonomy. They had to offer feedback when needed but also had to be willing to stand back and give us room.
Middle-class students in South Africa, that is, are becoming increasingly adept at identifying what we now call epistemological - or symbolic - violence, while appearing oblivious to the problem of real, concrete violence. We cannot blame them, of course, because the burden of responsibility rests with us as their bourgeois teacher.
Christensenâs insight was that it was easier to go up the escalator of profitability than down. Going down meant voluntarily shrinking profit margins by deliberately making inferior goods, which tended to upset investors and made executives feel like they were jogging in place. This led Christensen to his most enduring and most counterintuitive recommendation: âThere are times when it is right not to listen to customers, right to invest in lower-performing products that result in lower margins, and right to pursue small, rather than substantial, markets.â It was a point that the buzzword discussion of âdisruptionâ in the popular press
usually missed.
Disruptive technologies, Christensen had observed, often grew out of hobbyist communities. They were developed using âbootlegged resourcesâ in which âoff-the-shelf componentsâ were redeployed for something other than their intended purpose. They started out wonky but rapidly improved along attributes of performance that established players ignored.
But even once you had absorbed this lesson, it wasnât easy to implement. Pursuing niche markets cost profits, making investors question your sanity. This, too, Christensen had foretold: âOne of the reasons managers at established firms find it difficult to serve emerging markets is that their investors and customers tell them not to.â
That was the real secret of The Innovatorâs Dilemma, which readers often missed. It was not a book about how to succeed; it was a book about how not to fail. Christensenâs book wasnât a how-to for start-ups but a counterinsurgency manual for senior managers at stagnating firms. Thirteen years in, Huang felt that Nvidia was at risk of becoming such a firm, and it was as much paranoia as optimism that led him to pursue the mad-science market.