My main job was to support a culture in which everyone in the kitchen worked with a sense of urgency, focus, generosity, confidence, and composure. In other words, as the head cook, I had twin goals: to create a radically supportive, loving, and productive work environment and to provide great meals (on time). Neither goal could be sacrificed for the other.
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The best leaders realize that their people are wise, that they do not need to be coerced into alignment through yearly goal setting. These leaders strive instead to bring to life for their people the meaning and purpose of their work, the missions and contributions and methods that truly matter. These leaders know that in a team infused with such meaning, each person will be smart enough and driven enough to set goals voluntarily that manifest that meaning. It is shared meaning that creates alignment, and this alignment is emergent, not coerced. Whereas cascaded goals are a control mechanism, cascaded meaning is a release mechanism.
- Core Values: the handful of rules defining the culture, which are reinforced through your People (HR) systems on a daily basis.
- Core Purpose: the top leaderās regular stump speech to keep everyoneās heart engaged in the business.
3. Big Hairy Audacious Goal (BHAGĀ®): the 10- to 25-year goal that provides constant context for all of the decisions made throughout the organization.
- Priorities/Themes: a handful of three- to five-year, one-year, and quarterly priorities, which require repeated review on a daily and weekly basis to keep them top-of-mind.
The idea of mindful leadership is not exactly new. In an essay entitled āInstructions to the Head Cook,ā Dogen, the founder of Zen in Japan during the thirteenth century, advised that the head cook embrace three core practices or āthree mindsā while leading the kitchen. These are Joyful Mind (the mind that accepts and appreciates everything), Grandmother Mind (the mind of unconditional love), and Wise Mind (the mind that can embrace the reality of change and be radically inclusive).
Work gives us the means to create the physical safety upon which our lives depend. Work feeds and shelters us and those we love. Work can give us meaning. But work can also be a means of our suffering. By understanding whatās truly happening all around us, the ways our core belief systems influence our everyday experience, we can extract meaning from the suffering, coax the lotus from the mud, as the Buddhists teach. But this will happen only if we use those challenges that the calls to leadership make on us, not only to grow up but also help us discover our why.
In so many ways, the world affirmed this way of being. I was rewarded with promotions. Years later, and with the benefit of thousands of hours of introspection, I understand why the world affirmed this way of being. When I moved fast, when I spent my days not truly occupying my life, not standing still, not being real, I found it easier to live in accordance with other peopleās expectations. By not standing still, I was able to be the object of everyone elseās projections of who and what I should be. Too busy to live my own life, I took direction from the affirmations of others.