I prefer to think of a therapist as sometimes being both intensely engaged and sometimes, maybe most of the time, standing back far enough to see what is happening.
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The therapist is seeing the situation differently, and that itself may be helpful. When therapist and client are not in the same narrative, there is space for change.
It may be important not to accept the stories and points of view presented in therapy but to be always on the alert for alternative explanations. Almost always, after a long and passionate tale of woe and desperation, full of explanations and the assignment of blame, I offer an alternative point of view.
If I am dealing with a particularly shaken person, I keep the boundaries strict and firm, but with most clients I make a point to be present as more than the therapist. I talk a little about, my life. If the client asks about how things are going for me, I tell him. I may bring up an experience of mine that seems apropos. I do all this thoughtfully and minimally, just enough to be present as a person. My purpose is to serve the soul of the person I want to help. I hold back my own needs for a different occasion.
From the first moment, Iβm aware that therapy is a space separate from ordinary conversation. I listen more acutely than usual. Iβm tuned in to levels of communication. I listen for the appearance and sound of the soul rather than the intended communication of my client. I hear overtones and reverberations. Itβs not like listening at ordinary times in life. Itβs not just focused listening, itβs listening for past voices and spirits and angels, to speak metaphorically.
As a therapist, I often see my job not as providing options, but as educating the imagination so that solutions are visible.