He said: āI am so excited to be here; I believe in and love this restaurant with all my heart. Iām also clear about what my job is, which is to do whatās best for the restaurant, not to do whatās best for any of you. More often than not, whatās best for the restaurant will include doing whatās best for you. But the only way I can take care of all of you as individuals is by always putting the restaurant first.ā I loved this. It was a profoundly confident display of leadershipāboth a rallying cry and a way of telling the team, right away, exactly what they could expect from him as a leader. I was inspired to use that same approach as a template for my own first-day speech. Except that Christopher had worked as a server and a manager at Union Square Cafe for years before that promotion. He knew every inch of the restaurant, and every one of the people in that room, down to their favorite cocktails and the names of their pets. People trusted him. Heād earned the right to give that speech. I hadnāt.