Leadership is a quality rather than a job. We are all leaders and followers at different points in our lives. Many aspects of this book should be useful to those looking to grow as leaders as well as managers, and great managers should cultivate leadership not just in themselves but also within their teams.

This is an important distinction because while the role of a manager can be given to someone (or taken away), leadership is not something that can be bestowed. It must be earned. People must want to follow you.

I believe that better humans make better leaders. I further believe that the process of learning to lead well can help us become better humans. By growing to meet the demands of the call to leadership, we’re presented with the chance to finally, fully, grow up.

Work gives us the means to create the physical safety upon which our lives depend. Work feeds and shelters us and those we love. Work can give us meaning. But work can also be a means of our suffering. By understanding what’s truly happening all around us, the ways our core belief systems influence our everyday experience, we can extract meaning from the suffering, coax the lotus from the mud, as the Buddhists teach. But this will happen only if we use those challenges that the calls to leadership make on us, not only to grow up but also help us discover our why.

Power in the hands of one afraid or unwilling to look in the mirror perpetuates an often silent, always seething violence in the workplace. Worse still, when a leader leads from his or her shadow, the dismembering havoc is perpetuated down the line until the company, the tribe, the community simply assumes this is how life must be.

So much of what I’ve learned about growing up came from learning to lead.

In fact, the process of becoming me made me a better leader. The two processes, becoming a leader and becoming ourselves, are intertwined and interdependent; better leaders are better humans and better humans are better leaders. Leadership lessons, then, are, at their core, lessons in humanity.

Sometimes the belief systems that are most difficult to overcome aren’t the ghosts in the machine of our childhood. Sometimes the most difficult belief systems fall under the rubric of “conventional wisdom.” Conventional wisdom, for example, dictates that, in our process of becoming warrior-leaders, we focus on the hard things. Big rocks, folks say knowingly. ‘Break down the big rocks and then focus on the little rocks.’ But how do you discern a big rock from a little rock?