Basically, a therapist tries to get at the patient’s viewpoint. The professional listener says: “I am totally listening to everything that you say. You are not totally committed, nor do you need to be, to listen to everything that I say. You might hear many things that I say, that you say, or you might hear little of both. But we are each engaged in arranging different things. You are in a process of rearranging and integrating your new perceptions and calling attention to new ones for you to arrange and integrate.

Want people to listen? Ask them to be a listener. Want them to lead? Ask them to be a leader. Want them to work harder? Encourage them to be a top performer.

But for someone to feel heard, three things have to happen. First, they have to feel like the other person paid attention to what they said. Second, they have to feel like the other person understood what they said. And third, the other person has to demonstrate that they listened.

We need to adore difference so that we can all finally, in fact, be the same in the only sense that matters: as human beings. And what magnificence that sameness is.

So how about we walk across the road and listen? And soon ask to be listened to, too. And promise never to interrupt. Only to learn. And eventually to respect?

And then, who knows?

To love?

Nineteen centuries ago, the Greek Stoic philosopher Epictetus said, “Nature hath given men one tongue but two ears, that we may hear from others twice as much as we speak.” Unfortunately, not many people listened to him.