KEEP THE GEM STATEMENT AT THE CENTER. In the midst of many difficult
conversations, there is what the mediator Adar Cohen calls âthe gem statement.â This is the truth underneath the disagreement, something you both agree on: âEven when we canât agree on Dadâs medical care, Iâve never doubted your good intentions. I know we
both want the best for him.â If you can both return to the gem statement during a conflict, you can keep the relationship between you strong.
Related Quotes
The worst thing you can do when entering into a negotiation is to suggest or promise something because you know the other person wants to hear it, only to have to reverse course later. You have to be clear about where you stand from the beginning. I knew if I misled George, simply to begin the bargaining process, or to keep the conversation going, it would ultimately backfire on me.
Finally, somewhere in my late thirties, I had an epiphany. It dawned on me that all the questions about being a doctor were just my fatherâs way of trying to make contact. He didnât know any other way. When I stopped resenting his questions and judging him for them and just answered, without truculence, things got much better between us. We could actually talk! I thought this might be helpful for Sarah to hear. We can benefit from meeting our parents where they are, instead of resenting them for where they are not.
Transformative Justice Tools
Generative Conflict Relationship Prompts
Conflict is natural between any two people. We all come from different life/family/world experiencesâso even when we love each other, even when we are building movement together, we will have different opinions, different ideas on what is right. Here are some conversations that help clarify approaches to conflict and difference:
- What are our individual ways/practices of conflict?
- How did conflict happen in our families?
- In past (romantic, familial, friend) relationships, what are the best ways we have handled conflict? And what are the worst?
- What emotions are we most comfortable with? Least comfortable with?
How would we handle conflict and difference in our ideal world?
Specifically:
- When would we have conversations around potential tension or difference? (ASAP? During staff meetings? During a set ârelationship dateâ time [some lovers hold a couple of hours once a week for concentrated timeâbabysitters, different/private space, etc.]? Before going to bed? Other?)
- Where would we have these conversations? (At the office? At a neutral location? At home? Away from home? Outdoors?)
- How would we have these conversations? (How do we want to feel during these conversations? Are there behaviors or words that would make the conversation feel unsafe or disrespectful?)
- How important is resolution to us?
A lot of times, conflict is an invitation to deepen, to learn more about each other. How do we best learn?
Possibilities:
- I learn best from reading/watching stuff and reflecting together.
- I learn best from conversation (Calm conversation? Heated conversation?).
- I learn best by being given something to reflect on, and adequate time to reflect on it.
- Other.
Finally, pay attention to whatâs already in motion in your pairing or groupâthere is a pattern in place already in most cases, understanding it will give you more agency in shifting it. Ask yourselves: What do we notice as our patterns right now?
First, listen without commenting.
Then, try to communicate what youâve heard your partner say without judgment (this is the hard part). You might begin with something like: What Iâm hearing you say is ___. Is that right?
A second technique that is helpful in its own right and can make reflective listening even more valuable is to offer some understanding of your partnerâs reasons for a feeling or behavior. The goal is not to point out your brilliance and ability to see things your partner cannot, but to let your partner know that you see them. You want to communicate that it makes sense that she feels this way or that he is behaving in that way, and to nurture that bedrock of empathy and affection that research has shown to be valuable. For example, you might say, It makes sense that you feel so strongly about this... and then continue with something like: since you care so much about being kind. Or: ... since this was the way youâve described things happening in your family growing up.
A third useful practice is to try to step back a bit from the conversation, a practice that psychologists call âself-distancing,â and look at your experience as if you are watching someone else. You might notice the thoughts that this person (i.e., you) is having, and recognize them as fleeting thoughts that may shift. This is a technique that shares much in common with mindfulness approaches, and the psychologists Ethan Kross and Ozlem Ayduk have done a lot of research showing its utility. Together these practices may help you to get started with challenging conversations and hang in there emotionally when things get tough, to slow down, and to show your partner that youâre trying to understand.
But there is a middle way. Weâve been advocating a strategy of facing toward problems, rather than avoiding them, but facing a problem is not always the same as fixing it. Sometimes facing-in to our families means learning how to sit with uncomfortable situations and emotions, and allowing ourselves to feel and express the emotions that many of us try to avoid. Sometimes the best thing we can do is respond in a way that is less absolute and more flexible, as Neal and Gail managed to do.
Neal and Gail were at a crossroad: Should they try their best to engage with Lucy and her challenges? Or should they back off a bit and give Lucy more room to either flounder or thrive on her own? While they struggled with these questions, their response was most often to face toward Lucyâs difficulty rather than minimizing it or pretending there was not a problem. When Lucy pushed them away, they didnât throw their hands up and cut her
off. Instead, they gave her room, and waited for another opportunity. Lucyâs siblings also gave needed support to their parents and to Lucy. All through the experience, even in times of shouting and fighting, the familyâs love for each other would eventually surface. They remained flexible, though none of them was perfect. Sometimes they had to step back, sometimes they had to step in. But they never turned away.â