Ironically, as Cohenâs story illustrates, a learning frame is not only healthier, itâs also more rational than a performance frame. Itâs more in tune with the uncertainty and constant challenges found in any life or job. We canât shield ourselves from disappointments and failures. But we can learn healthy, productive responses to setbacks and accomplishments alike.
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Of course, if we were able to watch a great athlete training, or a great writer writing, or a great coder coding, we would see that honing a strength is hard workâit is by no means easy to find that incremental margin of performance when you are already operating at a high levelâand that a strength is not where we are most âfinishedâ but in fact where we are most productively challenged. Yet we are told to resist the temptation to âjustâ play to our strengths, and instead to work constantly on our weaknesses. In common parlance, we are told to avoid ârunning around our backhand.â This betrays, perhaps, a misunderstanding of what a strength actually is. It is not, for each of us, where performance is easiestâit is where performance is most impactful and increasing.
As you will learn in this book, how we frame or reframe failure has a great deal to do with our capacity to fail well. Reframing failure is the life-enhancing skill that helps us overcome our spontaneous aversion to failure. It starts with the willingness to look at yourselfânot to engage in extensive self-criticism or to enumerate your personal flaws, but to become more aware of universal tendencies that stem from how weâre wired and are compounded by how weâre socialized. This is not about ruminationâa repetitive negative thought process that isnât productiveâor self-flagellation. But it may mean taking a look at some of your idiosyncratic habits. Without this, itâs hard to experiment with practices that help us think and act differently.
People such as James West and Jennifer Heemstra and Clarence Dennis skillfully applied the lessons they gleaned from painful setbacks as part of building successful and fulfilling lives. But weâre not hardwired to confront failure thoughtfully; we have to learn to do it.
In a very different study with similar conclusions, my colleagues Bradley âBradâ Staats and Francesca Ginoâthen professors at the University of North Carolinaâstudied how seventy-one surgeons learned from failure versus success on a total of 6,516 cardiac surgeries in ten years. The surgeons learned more from their own successes than from their own failures, but learned more from othersâ failures than from othersâ successes. This effectâagain ego protectingâwas less pronounced if a surgeon had a history of personal success. Failures presumably stung less sharply with that cushion of prior success.
You didnât have to suffer embarrassment or worse. Does this mean weâre able to look more dispassionately at near misses than at actual failures and are thus more able to learn from them? A growing body of researchâsome of which Iâve contributed toâexplores this idea. What you can take away from this research is that framing matters. For instance, how did you think about that close call? Did you see it as a failure (a miss that almost happened) or as a success (a good catch)? If youâve framed the close call as a success, youâre more likely to tell your colleagues or family about it, making all of you more able to learn from it.