With the new hires, Nvidia had more than six hundred employees, up from just thirty-five four years earlier. The company relocated to a new headquarters down the road in Santa Clara, leasing a complex of curved, multistory, glass-and-steel buildings joined by skyways, festooned with sculpture, surrounded by parking, adjacent to the expressway, and spread across eleven acres of land. The new offices didnât smell like takeout food. They didnât smell like anything. Modernist respectability, with its boring and predictable implications, had arrived.
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Huang had managed to stay ahead of his competitors so far, but his asset-light âmerchantâ business was essentially just a collection of engineers sitting around a Silicon Valley office park. If those engineers werenât constantly developing new, difficult-to-replicate technology,
manufacturers in Asia would start knocking off his chips, and Nvidia would cease to exist. âIf we donât reinvent computer graphics, if we donât reinvent ourselves, and we donât open the canvas for the things that we can do on this processor, we will be commoditized out of existence,â Huang later said. Not to gamble was the biggest risk of all.
Of more than a hundred former and current Nvidia employees I spoke with for this book, almost all had a tender story about Huang to relate. One employeeâthe same one whom Huang had humiliated in front of dozens of people, asking for a full refund of his salaryâtold me that when he was later diagnosed with a serious medical issue, Huang offered to pay in full, out of pocket, for his treatment. When Ben Garlick decided to leave Nvidia for a start-up, he was startled to receive an impassioned, personal plea from Huang to stay.
By 2012, the situation was becoming dire. Nvidiaâs stock price had not appreciated in more than a decade, and although revenues and employment at the company had grown considerably, profits remained flat. Huang was bringing supercomputing to the masses, but the masses didnât want it.
This was a little surprising, for while working at Nvidia was stimulating, it was never exactly fun; the corporate culture that Huang fostered was closer to Microsoft than Google, closer to IBM than Apple. But years earlier, Chiu, the Taiwanese physicist, had told Huang that heâd allowed him to do his âlifeâs work.â The phrase had stuck with Huang, and now he wanted to offer that same opportunity to his staff. âWe want NVIDIA to be a place where people can build their careers over their lifetime,â the company wrote in its annual report. âOur employees tend to come and stay.â
The appeal lay in what Nvidia allowed you to achieve. It was not a secret that Huang pushed people hard. Thus, he attracted determined workaholics seeking to establish legacies as inventors. In the same way that a bestselling author didnât stop writing, even many wealthy Nvidia engineers kept showing up to work each day to attack difficult technical problems. Those engineers collectively held more than fifteen thousand patents, but there was always something left to build.
Two fringe strains of computer science, starved of investment, hatedâno, detestedâby industry and researchers alike had somehow unified to form a thriving, sprawling entity now careering toward sentience. âI just thought, there is no way that Nvidia is this lucky,â Aarts said. âThereâs no way that deep learning just fits this perfectly because Nvidia has never put any effort into it!â
Huang called it âluck, founded by vision.â
For Dally, it was Huangâs tireless work ethic that made Nvidia succeed. Even Dally, who left no spare second in his day, could not quite believe the superhuman efforts of his boss. âThe rest of us are just here to reduce the bandwidth demands on Jensen,â Dally said. âI mean, when does he sleep?â Diercks agreed: âHis hobbies are work, email, and work.â
Plenty of people worked long hours, though. Jens Horstmann attributed Huangâs success to his adaptability. âIâve often asked myself, how is it that we started in the same cubicle, you know, with a similar IQ, both working equally hard,â Horstmann said. âHow is it that this person not only built this amazing company, but also a network around him of people thatâthat would just die for him if needed?â Huang, Horstmann believed, had changed himself many times. He recalled Huang at LSI, pushing the simulation software to its outer limits. âNow, heâs still doing the same thing, but what heâs engineering is himself. He was not born as a great CEO; he was not destined to be one. He transformed himself into one, just by abstracting! Just by problem-solving the inputs and outputs of what a good CEO should be.