Working Identity – Herminia Ibarra

“Then indecision brings its own delays,

And days are lost lamenting over lost days.

Are you in earnest? Seize this very minute;

What you can do, or dream you can do, begin it;

Boldness has genius, power and magic in it.

—Johann Wolfgang von Goethe

What is important is not changing the work or organizational context but reworking outdated basic premises and decision rules that are still governing our professional lives.

A working identity, however, is not merely what we do and with whom; it lies also in the unfolding story of our lives. Throughout a career transition, the narratives we craft to describe why we are changing (and what remains the same) also help us try on possibilities. June’s attempts at explaining herself—why she wanted to make such a seemingly “crazy” career change, why a potential employer should take a chance on her, why she was attracted to a company she had never heard of a day before—were at first provisional, sometimes clumsy ways of redefining herself. But each time she wrote a cover letter, went through an interview, or updated friends and family on her progress, she better defined what was exciting to her, and in each public declaration of her intent to change careers, she committed herself further.

Unexpected events often provoke insights that allow progress toward a solution after a period of being stuck. They allow us to reframe our stories. For John, the revelation was not that he should become a writer. It was that he could not live in two worlds and that he would have to come to terms with letting go of the old identity that was slowing him down. John had never stopped to challenge his basic assumption that he could maintain his old social and financial status while moving into a realm that would allow him greater artistic expression.

Our ability to take advantage of what psychologists call “habit discontinuity” depends on what we do in the narrow window of opportunity that opens up after routine-busting changes.