This is the whole theory of the firm, according to the Friedman doctrine. There is no analysis of the company as a decision-making system, just individuals making decisions. While modern HR people might talk about âbringing your whole self to workâ, Milton Friedman explicitly tells the (assumed to be male) modern executive that he has to divide his moral self into judgements âas a person in his own rightâ and decisions âin his capacity as a businessmanâ.
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So, from here on in, I will try to refer to âdecision making systemsâ rather than âartificial intelligencesâ. Corporations are systems, and the make decisions, so theyâre decisions making systems. The question is whether theyâre black boxes or not â whether we are able to attribute the actions of the corporation to individual human beings within it.
The Friedman doctrine forestalls this cacophony of complexity by substituting an abstract ârepresentative shareholderâ. Rather than thinking about actual human beings working in association, weâre invited to replace them with a black box that only cares about profits, the pretend that we can enter into the same sorts of relationships with that black box as we could with the individuals.
This is what makes the Friedman doctrine, as far as I can see, a lie; itâs an exhortation to executives to reverse the truth. They are meant to ignore the reality of the company and act as if they are directly employed by human beings, but then ignore the reality of human beings, and act as if they are employed by a theoretical construct.
Itâs an attractive lie, though, thanks to the combination of the accountability sink with the shift in perspective. The great anxiety of the managerial class was that they were losing their individuality as corporations became more complex, but that they were still subject to criticism. The Friedman doctrine invited them to disassociate themselves from their roles; to attribute all the bad consequences and all the frustrating lack of independence to a separate work-self, which was under an obligation to a simple principle.
From a cybernetic point of view, itâs interesting as an example of how the systems and structures mattered so much more than the individuals involved. The development of the Friedman doctrine into the intellectual backing for the leveraged buyout boom and the private equity industry are best seen as a conflict between two comprehensive systems of interest, both of which might have regarded the other as a threat. The great unremarked class struggle that happened in the 1970s and 1980s was that between capitalism and managerialism.
The managers lost this struggle, pretty comprehensively. And as weâve seen, the combination of the blind spots in management and the blind spots in economics came together to produce an ideology which was bound to remove management capacity. And that created further blind spots, and further reduced the systemâs ability to cope with shocks. The story of how we got to where we are is a story of the attempts of the system to cope with this, and to search for short-term equilibrium.
There are a number of models, most of them ignored for decades, in which the corporate sector provides a stabilising function, insuring the working class against fluctuations in the business cycle, rather than expecting them to soak up the volatility.
The intriguing thing is that Simon and Galbraith didnât write polemics to the effect that this was how corporations should behave â they just described what was in front of them at the time. Before Milton Friedmanâs essay, lots of people assumed that this was just naturally the way things would tend. Without the Friedman fiction by, without very great re-engineering of the systems of corporate finance, the industrial economy might have just gone on and developed into a technostructure.
Maybe they were right? It would certainly be good if they were, because that might indicate a much easier path to defuse the immediate source of crisis. If the problem with the modern corporation is the result of the capitalist counter-revolution against the managerial class, we just need to change the terms of the battle.
Corporations are decision-making systems, not âintelligencesâ. They have homeostatic forces which aim to maintain their equilibrium, and higher-order decision-making systems which mean they are able to reorganise themselves in order to respond to shocks beyond the scope of anything anticipated when they were designed. To attribute motivation to them is to make assumptions about the internal workings of the black box â the original intellectual sin of cybernetic analysis.