But the more I discussed the study with a wide range of people, the more I came to realize that cliffs appear to be a universal part of the human condition. The long arc of a life is never perfectly smooth. Look closely enough, and life is fractured, diverted, kinked, disrupted, severed, and transformed along the way. Look closer still, and people can find themselves reeling from cliffs and wandering in the fog, only to emerge in places they’d never imagined. Which brings us right to the cusp of another prevalent element of our human experience, the subject to which we now turn: fog.

I’ve noted how this research profoundly changed me and what I think about how life works. And one of the most significant transformations is my appreciation for the inevitable fog of life. Fog, I came to understand, is a common human experience, even for people who otherwise seem to have great clarity about what to make of their lives. And if episodes of fog enveloped even people in this study, none of us should judge ourselves harshly when we wake up one day to find ourselves befuddled and confused in the fog.

Across the study, we can extract a more general pattern: When lost in the fog, simply take what looks like the next best step. Not a big step, but a small step. Then reassess, step again, reassess, step again, reassess, step again. Keep moving in steps. And one day, the fog will begin to lift and the cumulative effect of all those steps will become clear.

The lives in our study show the great utility of moving in small steps when otherwise befuddled and uncertain. You don’t need to have the answers for what to do with the rest of your life. You just need to begin simplex stepping. You might get a long way down the road before you even know where you are going.

This study shows that there are fog phases of life and there are clarity phases of life. In the fog phases, we see simplex stepping as a highly functional method of navigation. In the clarity phases, we continue to see simplex stepping at work, but we also see more big decisions and life commitments. In both phases, we have action and movement, not just sitting in a room and contemplating.

But as I got deeper into this research, observing the vast differences across the people in this study and how they flourished at their best when life lined up with their encodings and what fed their inner fire, I gradually began to change. Subtly at first, I began to shift away from trying to change people into what I wanted them to be. Simultaneously, I shifted toward finding or creating the best possible match between their encodings and their responsibilities. It didn’t happen overnight, it was more of a managerial form of simplex stepping. I’d sense something about a person’s encodings, and then I’d make a shift in their responsibilities to fir those encodings. Then I might observe something else about their encodings, discovering something wonderful about them when they thrived in a task, and I’d make another shift in responsibilities. Together, we essentially simplex stepped toward them coming into frame in a seat on the bus.