But as I got deeper into this research, observing the vast differences across the people in this study and how they flourished at their best when life lined up with their encodings and what fed their inner fire, I gradually began to change. Subtly at first, I began to shift away from trying to change people into what I wanted them to be. Simultaneously, I shifted toward finding or creating the best possible match between their encodings and their responsibilities. It didnāt happen overnight, it was more of a managerial form of simplex stepping. Iād sense something about a personās encodings, and then Iād make a shift in their responsibilities to fir those encodings. Then I might observe something else about their encodings, discovering something wonderful about them when they thrived in a task, and Iād make another shift in responsibilities. Together, we essentially simplex stepped toward them coming into frame in a seat on the bus.