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The key indicators of charisma included the following behaviors:

• Inspires employees, communicates, and implements the vision well

• Acts as a role model and walks the talk

• Is sensitive to the cultural norms of the organizations

• Recognizes employees for their accomplishments, giving credit where it is due

• Uses emotional communication effectively

• Is good at identifying and nurturing employees’ potential

• In addition, the leaders also completed assessments of their own social and emotional skills.