Although I was still a little shy, and not a typical bruiser bouncer, growing up with three brothers meant I knew how to break up a ght. From afar my shyness could be mistaken for arrogance or over-confidence. The first night I was there, a tough-looking woman came up to me and said sneeringly, âWhat do you need to work here, then?â
Putting on my best James Bond face, I fibbed, âThree black belts.â I hadnât done any martial arts, but she looked shocked and wandered off. She must have told everyone because after that I was always instantly obeyed and continued working as a bouncer during the holidays.
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As the second eldest, I was old enough to be aware of how difficult the situation was for my mum, and so I was the quietest. Sometimes, the person who is the best behaved receives the least attention and is the most overlooked. I tried to be good, not causing my mum any more grief, but in doing that I tended to make myself disappear. At home in England I was often subdued, but when we went to Jamaica I felt carefree and happy and able to express myself in a completely different way.
Iâd found myself. Once Iâd shaved my head people would look at me, so I had to be confident, to let go of my shyness, and a bold new me emerged. Every time I went to the barbers they whined and complained. They were from a different era: âCâmon, baby, you musâ leave a lickle âfro fe de man demâ â they figured I wouldnât catch a boyfriend with such short hair â so eventually I bought a pair of clippers and learnt how to do it myself, backwards in a hand mirror, and I havenât needed a barber since.
Back then, a shaven-headed black girl was seen as quite radical and made some people uncomfortable, but I also realised the thing Iâd been trying to run away from was what people liked about me the most â that I was uncompromising with my look. If you try to conform, I concluded, youâre taking away your own power, putting your best asset away in a box, so instead I decided to accentuate and love my differences.
If you spend your life waiting for the next eruption of anger from your mum, or your dad announcing another rule that youâd broken, you end up not knowing what to do: the uncertainty of whatâs going to happen next fills you with fear. So I was incredibly insecure, scared of my own shadow. On top of that, I thought I was somehow responsible for the state of my parentsâ marriage, because a lot of their rows would be about me. My father would tell me off, my mother would intervene, and there would be a huge argument about how I was being brought up. It didnât make me feel very good about myself, which manifested in a lack of confidence in my appearance that lasted well into adulthood. For years and years, I couldnât bear to look at myself in the mirror. I really hated what I saw: I was too fat, I was too short, my face just looked weird, my hair would never do what I wanted it to, including not prematurely fall out. The other lasting effect was a fear of confrontation. That went on for decades. I stayed in bad business relationships and bad personal relationships because I didnât want to rock the boat.
In truth, hiring was hard before we got the culture of the restaurant fully dialed in. When we had an opening, Iâd find someone good to join the teamânot necessarily impeccably trained, but energetic and enthusiastic about the mission. But even if that person was all charged up when they got hired, the residual negativity of some of their colleagues would eventually infect them. The fine-dining crew was still being snooty, and some of the remaining members of the old guard werenât ever going to get on board. Three or four times, I hired someone I thought showed promise. But theyâd last only a month before the flame of their enthusiasm dimmed and died, and then theyâd quit. So the next time a position opened up, I didnât race to fill it. Instead, I waited until another position came open, and then another, and then hired three great people, all at the same time. Instead of one new person cupping their hands, trying to protect the tiny flame of their enthusiasm, that little crew brought a bonfire no one could put out.