For the things that you do better than your reports, unless it falls into the âmost important prioritiesâ bucket or you donât believe they are set up to succeed, you should still try to delegate as much as possible and coach them along the way.
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You must trust people, or life becomes impossible,â the writer Anton Chekhov once said. This is true of all relationshipsâfriendships, marriages, partnerships âand the managerâreport relationship is no different.
Sounds obvious, right? But it is easier said than done, especially when youâre the one holding more of the chips at the table. No matter how you slice it, you are your reportsâ boss. You have more impact on their day-to-day than they have on yours. This means that the responsibility of building a trusting relationship lies more with you than with them.
Your job as a manager isnât to dole out advice or âsave the dayââitâs to empower your report to find the answer herself. She has more context than you on the problems sheâs dealing with, so sheâs in the best position to uncover the solution. Let her lead the 1:1 while you listen and probe.
I ended up delegating it accidentally. During my parental leave, I asked a few of my teammates to sub for me while I was out. When I came back, the meeting was running better than Iâd left it. The presenters came in more prepared, the content was better organized, and even our introductions felt more fun.
That was when I realized my mistake. I should have handed off that meeting a long time ago. I felt tied to it because it had become habitual, even a part of my identity. And yet, in my absence, the organizers breathed new life into it. They were excited for the challenge, and I was able to focus on other priorities. Everybody won.
The rule of thumb for delegation goes like this: spend your time and energy on the intersection of 1) whatâs most important to the organization and 2) what youâre uniquely able to do better than anyone else.
From this, you can extrapolate that anything your report can do just as well or better than you, you should delegate.
As for what you shouldnât delegate, consider the unique value youâre able to add when it comes to the organizationâs top priorities. Some of that flows from your personal strengths. For example, Iâm a good writer, so over the years Iâve used that skill to help our team document and share its valuesâfrom authoring career guidelines and interview playbooks to putting out internal notes on lessons weâve learned in building products. One of my colleagues is an amazing operator, so heâs responsible for running our design teamâs most complex processes, such as recruiting. My manager Chris is one of the most inspiring speakers I know, so heâs the first person to greet new employees at orientation and tell them about Facebookâs mission and values.
If you say something is important to you and youâd like the rest of your team to care about it, be the first person to live that value. Otherwise, donât be surprised when nobody else does either.